Assistant Director, Information Technology Services

Job Level
Mid-level position
Job Category
Associate / Assistant Director
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Services / Service Management

Reporting to Steinhardt’s Chief Information Officer, the Assistant Director of Information Technology Services is responsible for overseeing the desktop support operations of Steinhardt Technology Services. At a high level, this individual will be tasked with managing, improving, and overseeing the operational workflow and processes of the IT Services team. Position will supervise 4 full-time technologists and several student workers in the planning, installation, and execution of information technology solutions across the School.

Qualifications

Required Education:
Bachelor's degree

Preferred Education:
Master's Degree in Technology or Management

Required Experience:
Min 5 yrs of experience in a customer facing technology field

Preferred Experience:
Experience at New York University or comparable higher education environment

Required Skills, Knowledge and Abilities:
Display expertise in: customer service, staff development, organizational science, technology knowledge

Preferred Skills, Knowledge and Abilities:
PMP certification

Additional Information

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity