Associate Director of Information Technology

Description/Job Summary

The Associate Director of Information Technology manages all IT training courses and instructors for workforce development.

Responsibilities/Duties

• Manages all the IT training courses and instructors for Workforce Development and Continuing Education

• Develop and implement IT policies and procedures to support the implementation of strategies set by the Workforce Director

• Coordinate with functional departments to identify, implement, and optimize business processes through the applications of technology

• Plan, organize, direct, control, and evaluate the operations of Information Systems

• Manage and monitor IT issues within each business location 

• Analyze the academic and business requirements of all IT programs to determine their specific program needs

• Responsible for hardware and software troubleshooting, server and network management

• Responsible for the approval of all IT related requests and purchases 

• Inspect the use of technological equipment and software to ensure functionality and efficiency

• Identify the needs for upgrades, configurations or new systems and report to the Director of Workforce

• Set up and provide technical support to all servers 

• Communicate with and assist staff effectively 

Required Qualifications

• Master’s degree or certified credentials in IT 

• Five years of more experience in information technology 

Preferred Qualifications

• Five years of supervisory experience