Business Analyst, Enrollment Services

East Central College has an opening for a Business Analyst, Enrollment Services responsible for designing, developing, and implementing effective business processes and changes to existing processes. Provide leadership in advancing innovative, efficient, and effective technology solution to assist the College to meet its enrollment goals.

EDUCATION, EXPERIENCE, and LICENSES/CERTIFICATIONS: (A comparable amount of training, education or experience may be substituted for the minimum qualifications.) Completion of Bachelor’s degree; master’s degree preferred; five – eight years of experience in enrollment management with a primary focus on high quality, innovative service delivery, data management and analysis, and working with functional and technical aspects of student information systems required.

ESSENTIAL TASKS: Employee must be able to perform the following essential functions to the satisfaction of the employee’s supervisor.

• Implement, document, test, and maintain administrative software solutions, including modules of Colleague from Ellucian, East Central College’s ERP, and Perceptive Software/ImageNow.
• Translate user requirements into designs and specifications to develop queries and reports, and retrieve and present data using Colleague and Enrtrinsik Informer business intelligence and data analysis software.
• Serve as interface between functional users and technical resources, coordinating with technical resources to resolve system problems.
• Test and implement software systems, assuring functionality that meets user expectations
• Develop and document improved business processes to promote efficiency, greater productivity, and support operational decision making related to enrollment services.
• Analyze the impact on business processes resulting from implementation, updates, and upgrades of the system.
• Coordinate technology-related projects within the Student Development Division
• Function as a “power user” skill level in Colleague modules related to enrollment services
• Oversee technical troubleshooting and training efforts for the Student Development Division.
• Provide system training for constituents (students, staff, and faculty) on Colleague Student sub-modules and other enrollment services utilized technology, as needed.
• Develop and maintain a thorough knowledge of ECC’s technical capabilities and available functional and technical resources.
• Develop and maintain student system documentation, including Colleague validation and rule forms.
• Coordinate the review and creation of digital catalog using Acalog catalog software.
• Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner with minimal supervision.