Chief Information Officer

Reporting to the Vice Chancellor for Administration and Finance, the Chief Information Officer (CIO) is the senior administrator responsible for the strategic direction of the Information Technology Services (ITS) department. The CIO is also responsible for providing an overarching information technology environment which includes complex but cohesive infrastructure systems and services to meet the varying needs of the University. The CIO, in consultation with various campus leaders, strategically plans the direction of technology in support of the university’s mission. The CIO will partner with senior university leaders and stakeholders in developing and implementing innovative and cost effective technology initiatives and programs.

The CIO oversees IT strategy to help lead and support teaching, learning, research, and administrative services. The university’s IT environment is defined and managed by the Information Technology Services (ITS) department with a staff of approximately 35. Many elements of the IT environment are hosted on campus, but the primary systems are increasingly provided by off-campus partners within the UNC System, the UNC General Administration, and other consortia or vendor partners. The current ITS leadership team consists of an Associate CIO and 5 Directors: Academic Technology Support, Auxiliary Services, Client Technology Support, Enterprise Systems and Applications, and Networks, Infrastructure, and Systems.

A Master’s degree in Information Technology, Business or a closely related field and at least seven years of progressively responsible experience in an information technology environment. May also consider a Bachelor’s degree plus significant equivalent experience. Candidate should also have at least three years of leadership and supervisory experience.

All degrees must be from an appropriately accredited institution

• A Master’s degree in a relevant field is strongly preferred. 

• A record of promotion to progressively higher responsible leadership positions in information technology; 

• At least 5 years of leadership experience in information technology, encompassing strategic planning, budgeting, change management, and process improvement.

• Demonstrated commitment to collaboration; experience building strong collaborative relationships with partners outside of IT.

• Notable success in organizational development, team-building and collaboration across units within a complex organization

• Experience in a higher education environment; 

• An understanding of the spectrum of IT activities, including technology infrastructure, academic and research computing, administrative systems, security and risk management.

• Demonstrated experience with organizing, supervising, motivating, and leveraging the strengths of a large staff.

• Experience as a fair, departmental leader and skilled administrator; proven ability to manage resources (human, financial and physical) to maximize productivity, build teams and assure the highest quality work 

• Demonstrated capacity to develop the talents and expertise of staff

• Proven ability to recruit and retain well-qualified, high performing professionals and empower them to succeed

• Demonstrated commitment to high-quality customer service

• Demonstrated understanding of technologies and platforms similar to those in use at UNC Asheville, such as Ellucian Banner; the applications associated with a complex ERP including reporting, workflow, and an enterprise portal; Active Directory; wired and wireless networking; NCREN (North Carolina Research and Education Network) statewide broadband network; and virtualized application and storage environments on premises and in the cloud

• The ability to communicate effectively with a broad spectrum of campus constituents. 

• The ability to explain and execute complex plans and strategies. 

• Ability to define strategic issues clearly; consider all critical information when making decisions; make timely, tough decisions; foresee obstacles and opportunities

• Promotes communication throughout the organization; listens actively; encourages open expression of ideas and opinions; promotes collaboration and removes obstacles to teamwork

• Ability to maintain and enhance a customer service oriented culture in which staff members are optimistic, responsive, highly-skilled, innovative, analytical, productive, and results-oriented

This position is open until filled, however, review of application materials will begin on August 30, 2018, and continue until the position is filled.

Applications must be submitted online no later than 11:59 p.m. (EST) on the closing date for each specific position. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned.

Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution.

If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice.