Chief Information Officer

The Chief Information Officer (CIO) is accountable for directing the information and data integrity of the college and for all Information Technology functions of the college. This includes all data centers, technical services, production scheduling functions, help desks, communication networks (voice and data), computer program development, and computer systems operations.  He or she is responsible for maintaining the integrity of all electronic records of the enterprise including medical records.  The CIO is responsible for the purchasing of all information processing equipment and software. The CIO provides overall management and definition of all computer and communication activities within the college including responsibility for providing a leadership role in the data to day operations of the Information Technology functions as well as providing technical direction as the college grows both internally and externally. The CIO works collaboratively with the Chief Information Security Officer to ensure enterprise IT systems are fully up to date to minimize against security breaches and vulnerability issues. The CIO maintains close cooperation with all departments and provides advice and support for departmental level IT operations and services. Serves as principal IT advisor to the President.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Set objectives and strategies for the IT department

• Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits

• Design and customize technological systems and platforms to improve customer experience

• Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization

• Approve purchases of technological equipment and software and establish partnerships with IT providers

• Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance

• Direct and organize IT-related projects

• Monitor changes or advancements in technology to discover ways the company can gain competitive advantage

• Analyze the costs, value and risks of information technology to advise management and suggest actions

• Advises Senior Executive Management with respect to telecommunications regulatory and tariff changes which would have significant impact on PCOM's expenses.  

• Responsible for the design and implementation of disaster recovery and business continuity plans, procedures, and IT audits.

• Other duties as assigned.

Education:

The minimum level of formal education required for this position is a Bachelor's Degree plus 5-7 years of a leadership/managerial role. A Masters degree preferred in a related field.

Experience:

• Excellent knowledge of IT systems and infrastructure.

• Background in designing/developing IT systems and planning IT implementation

• Solid understanding of data analysis, budgeting and business operations

• Superior analytical and problem-solving capabilities

• A strong strategic and business mindset

• Excellent organizational and leadership skills

• Outstanding communication and interpersonal abilities.

• Represents the college externally on all matters of information technology and services.

Certifications, Licenses, Registrations:
None

Physical Demands:
As needed.