Chief Information Officer

Arcadia University invites nominations and applications for the position of Chief Information Officer (CIO).  Reporting to the President, the position of Chief Information Officer (CIO) has been elevated and is now a member of the President’s Cabinet. The CIO will have executive responsibility for the strategic planning, development, implementation, security, compliance, administration of distributed and centralized enterprise information systems, and assessment of IT at Arcadia. The ideal candidate will have experience managing complex information technology resources across a globally committed University, securing financial support for campus technology needs, and developing partnerships to enhance academic and administrative information systems. The IT team currently has 17 individuals.

Arcadia University is a top-ranked private university in Greater Philadelphia and promises a distinctly global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. A national leader in study abroad and international education, Arcadia has been named #1 in undergraduate study abroad participation by the Institute of International Education’s Open Doors Report for the past seven years. Approximately 3,900 students attend Arcadia, and the University’s 2,500 undergraduate students choose from more than 65 fields of study.

Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to hiring manager.

For additional information and to apply, please visit: https://careers-arcadia.icims.com/jobs/ and submit a cover letter, resume and names and phone numbers of three professional references.

Applications received by May 15, 2019, will receive full consideration.  Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.

Arcadia University seeks candidates of diverse cultural backgrounds and abilities. Arcadia University encourages members of underrepresented groups to apply. All offers of employment are conditional based on successful completion of a background check.

Responsibilities

Essential Functions 

• Provides operational and strategic leadership for all IT activities across the University. Drives organizational readiness and change around all IT functions and the user community.

• Assesses and anticipates the University’s long-term technology needs, makes appropriate recommendations, and delivers solutions to accomplish the University's business objectives and goals.

• Ensures user-centric information technology support to Arcadia. Develops excellent working relationships with the user community in Glenside, Delaware, and centers worldwide.

• Oversees cybersecurity initiatives for all of Arcadia’s campuses in the United States and abroad.

• Manages statutory IT compliance activities including vendor contractual compliance and domestic and international privacy laws.

• Implements best practices and risk management strategies to ensure standards, appropriate IT policies and procedures, and provides controls to optimize business continuity, security, reliability, and recoverability of all enterprise-wide infrastructure resources.

• Manages shared and outsourced solutions and in-house information and communication systems in a multi-site client-server virtual environment. Negotiates and manages IT-related vendor contracts including procurement.

• Recruits, manages, empowers, and inspires IT staff.

• Communicates time estimates with project milestones, level-of-effort estimates, and level of complexity.

• Ensures IT is represented on relevant committees, ad-hoc advisory groups, University/community activities, and planning committees.

• Directs budgeting, strategic and operational planning, business processes, and database system strategy.

• Keeps abreast of related technological advances, trends, and best-practices.

Marginal Functions 

• Other duties as assigned in support of the university's mission and vision

Supervision: Received: President

Given: See IT Organization Chart

Qualifications

Required Knowledge, Skills and Abilities:

Strategic Thinker and Transformational Leader: An open, collaborative, transparent and inclusive style of leadership that engenders trust, fosters teamwork, sustains a learning and professional environment for staff and develops a user-centric ethos. Imaginative with excellent strategic thinking abilities and a broad institutional leader. Demonstrated track record of navigating and managing a large and complex IT organization. Experience in higher education is highly preferred.

Technically Credible: Ten years of leadership experience in a similar environment with experience in systems and application development, end user computing, communication networks, IT security and telecommunication. An appreciation of cloud-computing is useful along with an understanding of outsourcing. Hands-on technical leadership is required. Proven track record of evaluating and implementing ERP systems and previous successful experience with academic technology and learning management systems is a must.
 

Resourceful and Nimble: Proven track record of exercising creativity and resourcefulness, executing and getting things done, and anticipating and responding to needs and trends. Operationally-minded and financially prudent with strong project management skills.
 

Staff Development: Proven track record in managing, evaluating, mentoring, empowering, and recruiting IT staff and a demonstrated commitment to their personal and professional development.
 

Relationship and Change Management: Ability to collaborate and build bridges and relationships with faculty, staff, students, and a diverse set of stakeholders. Excellent interpersonal, relationship building, and persuasion skills with an accessible, warm, collegial, and unflappable style and manner. A proven track record of introducing initiatives that require thoughtful change management approaches.

Minimum Qualifications:

• Bachelor’s degree is required, and an advanced degree is preferred.

• 10+ years of related work experience

• Appropriate professional certifications

Personal Qualities and Competencies:

• A deep and abiding interest and commitment to diversity, inclusion, and equity.

• An optimistic and agile leader who thrives on challenges.

• Demonstrated understanding of the academic and business operations of higher education.

• Prior successful experience with management of third-party contracts.

• Relevant experience with higher educational administrative systems in finance, student record, human resources, document imaging, and fundraising.

• Experience working in a virtual environment that includes international teams is strongly preferred.