Computer Support Technician

St. Andrew’s-Sewanee School seeks a Computer Support Technician. This is a full-time, 12-month, non-exempt staff position. Regular hours will be Monday-Friday, 8:00 a.m. – 4:30 p.m. Occasional work outside of regular hours may be required.

Responsibilities will include:

• Manage technology requests from faculty, staff, and students in a timely manner

• Collaborate on support requests with the onsite Education Technology Coordinator and offsite Enable Technology Group, as appropriate

• Manage inventory for hardware and software licenses 

• Triage requests requiring advanced network support, assistance from other vendors (copiers, internet provider, etc.) and those requiring support from other School departments 

Qualifications:

• Excellent customer service skills and service attitude

• Significant computer hardware and software troubleshooting skills, including working knowledge and experience with: 

  • Windows computers, Apple products, and Chromebooks

  • Microsoft Office products and Google applications

  • Troubleshooting and resolving printing issues

  • Active Directory, DHCP, DNS

  • Basic network troubleshooting and network switches

  • Classroom technologies, like projectors, smart boards etc. 

• Demonstrated ability to contribute thoughtful planning, careful execution, and effective teamwork

• Ability to collaborate with other IT professionals and, as needed, various external consultants/vendors

• Ability to prioritize work and manage multiple activities simultaneously

• An aptitude for responding with empathy to a diverse community of students and adults

• Must be self-driven and able to work with little supervision

• Knowledge of current educational technology development and trends, preferred

Physical requirements

• Must be able to bend and reach to access files and drawers

• Must be able to stand for long periods of time and lift up to 50 lbs.

Compensation – This is a full-time, 12-month position. Compensation is dependent on education and experience. Benefits include a tuition remission plan, health and dental insurance, worker’s compensation, short-term and long-term disability, group life insurance, pension plan, and eligibility for grants for professional enrichment and continuing education. 

SAS is a co-ed, independent, Episcopal, boarding and day school serving 250 students in grades six through twelve. Students come from across the U.S. and more than a dozen countries. Located in Sewanee, Tennessee, faculty and students enjoy a rural mountaintop college town with abundant outdoor and cultural activities. SAS encourages the development of students as scholars, athletes, and artists. Students commonly participate in multiple sports and extracurricular activities. The school is committed to intellectual, cultural, racial and economic diversity.

St. Andrew’s-Sewanee School is an Equal Opportunity Employer.

Applications should be directed to the Search Committee. Please include a letter of introduction, a résumé, a teaching statement, and at least two professional references. We will begin reviewing applications immediately and will close application when the position is filled.

Direct applications and inquiries to:

Computer Support Technician Search Committee
c/o Sarah Lodge 
Chief Financial Officer
St. Andrew’s-Sewanee School