Computer Systems Specialist

The Northwest School is a college-preparatory, co-educational independent school near the heart of downtown Seattle. We offer a rich and challenging program to roughly 450 students in grades 6 through 12, including international students, many of whom live in our campus dormitory. The Northwest School is committed to a diverse workplace and actively encourages applicants with a commitment to diversity and social justice.

The Northwest School seeks a Computer Systems Specialist is the primary contact for all technical support issues. Assist users with issues or questions focusing on PC and Apple/Mac operating systems, applications and hardware. Collaborate with fellow members of the Technology team to support, maintain and upgrade network resources including printers, switches and servers. Work with the Educational Technology and Library faculty. Reports to the Technology Director.

Essential Duties and Responsibilities:

• PC/Mac imaging, installation, configuration and troubleshooting operating system, applications and hardware PC/Mac maintenance and preventative maintenance

• Maintain inventory

• Perform day to day Help Desk operations Data backup administration

• iPad administration using MDM system

Marginal Responsibilities:

• User training on PC and Mac applications

• Assist in ordering of systems, components and software

• Other duties as assigned

Minimum Qualifications:

Demonstrated commitment to the school’s mission, values, and philosophy, especially related to diversity, equity, and inclusion, and the environment.

• A high school diploma and three years of related experience.

• Ability to diagnose and resolve hardware and software problems using utilities, tools and other available resources Experience installing and configuring PC/Mac systems running Windows 10 and higher, and OSX 10.12.x and higher

• Experience with Windows Server 2008 and higher, Mac OS X Server 10.x Experience installing PC, Mac and network based applications Experience troubleshooting printers, MFPs and copiers

• Experience using imaging products and MDM systems Ability to communicate effectively orally and in writing Ability to work with a wide variety of people

• Ability to allocate time and resources efficiently Ability to maintain records and documentation Ability to work independently

• Ability to lift 50 lbs

Preferred Qualifications:

• A+ / Network+ certification

• Microsoft Certified Professional: Windows 10, Office 2016, 2019, or 365

• Apple Certified Support Professional or Associate Experience Adobe Creative Cloud Suite

Compensation:
Salary is highly competitive with top independent schools in the region and commensurate with experience. The Northwest School offers an excellent benefits package which includes medical, dental, vision, short- and long-term disability and life and accident insurance coverage, fully paid for employee coverage. A retirement program matches up to 6% of an employees salary after one year of service in a 403(b) plan. Generous time off, lunch, access to the on-site fitness facility, a commitment to professional development, and a unique urban location are also benefits of working at the Northwest School.

We are an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, genetic information, or marital status.