Coordinator II, Technology Support Services

Salary: $75,774 - $91,941

FOR QUESTIONS PLEASE CALL THE HUMAN RESOURCES HELP DESK AT (559) 457-3500.

TO APPLY FOR THE POSITION VISIT: https://www.fresnou.org/dept/hr/Pages/career-management.aspx

VIEW FULL JOB DESCRIPTION, education requirements and licenses for this position visit: https://www.fresnou.org/dept/hr/Pages/job-descriptions.aspx

The Coordinator II, reports to the Manager for Learner Support Services, and is responsible to:
• Ensure the quality and responsiveness of IT support services to staff
• Supervise, mentor, and monitor staff to deliver high-quality IT support services
• Ensure the quality and responsiveness of IT support services for computer incidents and requests throughout the computer life cycle including processes like imaging, troubleshooting, and repairs
• Ensure the quality and responsiveness of IT support services for classroom presentation technology
• Regularly connect with the point of contact at each site to ensure quality and responsive IT support
This position is responsible for a portion of technical support staff allocated a region.
California's fourth-largest school district with an enrollment of more than 73,000 students is making huge strides in preparing career-ready graduates. Guided by the Board of Education's Core Beliefs that all students can and must
learn at grade level and beyond, the district is gaining momentum to boost student achievement. Fresno Unified School District is seeking dynamic, dedicated and motivated individuals. Individuals need to be committed to continuous improvement, results driven and eager to work in a diverse community. We are committed to creating a culture where:
• Diversity is Valued
• Accelerated Learning for Each Student is Key
• Good First Teaching is the Focus
• Collaborating with Civic Leaders Positively Impacts the Community