Data and Technical Systems Analyst

About NCCS
New Canaan Country School is a co-ed, independent day school for students in Pre-K (ages 3 & 4) through Grade 9 living in Fairfield and Westchester Counties. Located in New Canaan, CT, and serving 550 students, our mission is to guide students to reach their intellectual, creative, moral, and physical potential. A talented and devoted faculty engages our students in developmentally appropriate ways, delivering a challenging curriculum that builds intellectual skills and fosters creative and critical thinking. We lead by example and challenge students to fulfill their potential, find their path, and follow their passions whether in the classroom, on the playing fields, on the stage, or serving the community. 

Job Overview: The Data and Technical Systems Analyst is an integral part of the technology team and provides instructional support and technical assistance to the Staff, Faculty and Community. This is a 12-month position reporting to the Director(s) of Technology.

Responsibilities

• Data Systems

  • Liaise with stakeholders (e.g., Enrollment Management, Advancement, Accounting) to leverage data and data systems for strategic progress and to further ongoing initiatives

  • Train stakeholders on best practices, available tools, and foster/facilitate ongoing training opportunities

  • Administer all aspects of the databases (user/access level management, data integrity, data entry procedures, security)

  • Partner with Blackbaud support/success manager(s) to effectively assist colleagues with proper implementation, questions, troubleshooting

• Technical Systems

  • Proactively build connections with all stakeholders and create opportunities to teach and support all aspects of technology

  • Create and maintain school forms, reports, lists, and queries

  • Manage technology across the campus, including but not limited to providing Level 2+ support (hardware and software) to parents, students, faculty, and staff

  • Support day to day operations, software/hardware deployment strategies, planning and integration of classroom technologies, management of security and user access levels

  • Oversee certain vendors, researching, identifying, and forecasting future needs/growth

• Team Membership

  • Foster a positive working relationship with colleagues as a member and representative of the tech department 

  • Support the help desk 

  • Be flexible in managing additional duties as may be assigned

Requirements

• Minimum of a bachelor’s degree from an accredited university in computer science, information management systems, database administration, or related field.

• Experience with systems and technology planning, development and implementation, design and administration, data flow and interoperability, project management, and end-user training.

• Skills and experience with database management systems. 

• Knowledge of MacOS, iOS, Windows, and experience with Google Suite, Blackbaud, and/or other similar school back-end systems.

• Confidentiality, integrity, and security when working with personal and sensitive data

• Customer-service orientation supported by cultural competency skills

• Strong organizational, communication, and interpersonal skills

Additional Preferred Experience

• Experience with technical writing and creating instructional guides and tutorials

• Experience with troubleshooting hardware and software issues on mobile devices, desktops, laptop, and tablets

• Experience in a data system conversion/implementation 

Desired Qualities

• Demonstrates commitment to collaborative and team-building processes

• Communicates clearly in writing and verbally

• Is organized and pays attention to detail

• Finds fulfillment in working in a PK-9 school environment

• Manages complex projects effectively, partnering with key stakeholders

• Takes joy in serving the needs of others

• Demonstrates a commitment to professional growth