Database Analyst

The Data Systems Analyst (DSA) position is comprised of four separate but related responsibilities, including:

Managing designated school database systems, including but not limited to the Student Information System, the Follett Library System, and other databases serving school needs as assigned

Acting as an internal consultant to ensure that the Schools' data systems meet the institution's current and evolving operational and instructional needs.

Assisting the System Administrator with managing school server hardware and software

Essential Functions:

65% Manage school databases, including:

serve as primary contact for management of Student Information System; collaborates with the Office of the Registrar to manage routine SIS functions; collaborates with school offices to implement progress reporting protocols; manages user accounts; creates special-purpose reports as requested by end users; creates user documentation and trains end users as needed; troubleshoots Level 1 and 2 incidents with assistance from the Registrar, escalates Level 3 incidents to SIS vendor; serve as primary contact for management of Follett Library database; collaborates with Librarians to manage routine library database tasks and special projects; escalates Level 2 and 3 incidents to Follett Support; managing other databases as assigned

coordinate data collection and management efforts across school offices and user groups, including the Back to Lab process; oversees data transfers between/among Lab and UC data systems

10% Perform data analyst duties:

Perform regular audits of school data systems, mapping outcomes to institutional goals, and assessing strengths and opportunities for improvement

Seek opportunities to improve systems interoperability

Identify and evaluate alternatives to current systems as requested by the Director of Technology

25% Provide assistance to the System Administrator

participate in devising, implementing, and reviewing identity management protocols as needed

perform System Administrator duties when System Administrator is unavailable

assist System Administrator as needed to address Level 2 and 3 troubleshooting incidents

assist System Administrator in ensuring timely, reliable backups

assist the System Administrator with evaluation, development, testing, and initial implementation of new server-based resources