Database and Web Manager

The Park School is a non-sectarian, independent, coeducational day school of 814 students from Pre-Kindergarten through Grade 12. Founded in 1912 as one of the early progressive schools, The Park School continues to practice a distinct educational philosophy. The core values today, as in 1912, are a belief in children’s capacity to love learning, to grow academically and emotionally when inspired by highly qualified, caring teachers, and to develop self-discipline, confidence, and creative problem-solving skills through deep exploration and constant challenge. At every grade level, from Pre-Kindergarten through Upper School, Park actively encourages questioning and conversation as essential elements of the learning process. The school

philosophy emphasizes a belief in positive expectations and expects that students, as they mature, will take increasing responsibility for their own learning.

The Position: The Park School of Baltimore seeks a full-time, 12 month, Database and Web Manager. The Database and Web Manager is responsible for managing and implementing the school’s website, major projects of the database information systems, and other digital systems. In addition, the Database and Web Manager provides leadership and direction with regard to school-wide privacy and web/database security policies. This position assures the quality of content in the various systems and oversees the integrations between the systems as well as utilization by constituent groups. The Database and Web Manager is a project manager and contact between vendors (including the school’s database vendor(s), web development/hosting firm(s), data security service, and web- and database-driven services), and various departments (IT, academic divisions, Development, Admission, Business Office, Front Office, Park Camps, etc.) at the school. The position reports to the Director of Information Technology and Information Services and to the Director of Communications and Marketing.

Experience and Qualifications       

• Experience with an enterprise level database — student information system is preferred (knowledge of Veracross is a plus)

• Working knowledge of web and database programming languages and management systems

• Strong interpersonal skills

• Strong analytical and problem solving skills

• Strong multi-tasking and prioritization skills

• Ability to work under pressure and meet deadlines

• Ability to work independently

• Attention to detail

• Familiarity with database design, SQL, and APIs is a plus

• Experience with web-based applications

• Working knowledge of web standards, including security standards

• Demonstrated ability to learn new technologies rapidly

• Experience working in a school environment is a plus

Database Administration and Management

• Project Management of major database enhancements and module implementations

• Communicate between vendor(s) and common stakeholder(s) about configuration adjustments or enhancements, the status of ongoing project deadlines, budgets, and scope.

• Communicate with internal stakeholders regarding process and best practices

• Management of budgets and approvals for enhancements and configuration changes

• Troubleshoot issues as they arise

• Communicate with Director of IT and Information Services regarding vendor contract terms and fulfillment of contractual obligations

Training and Support

• Coordinate support of systems for employees and parents

• Oversee the creation and regular updating of documentation

• Respond to inquiries from various constituents (employees, parents, students, alumni, etc.)

• Identify and train staff to back up essential functions

Data Management and Administration

• Implement practices to maintain accurate information within the system(s)

• Maintain user profiles and security settings

• Create school information policies and procedures in accordance to changes to process and the student information system

• Work with other internal database managers (in Admission, Development) to ensure consistency and accuracy among the various systems, providing guidance and expertise for standards and best practices

Database Administrator Tasks

• Provide direction to the Admission Office regarding database settings, web content, communications workflow, and online applications

• Provide direction to the Health Services team regarding data management and information access for the online health record system.

• Provide direction to the Park Camps team regarding online registration, implementing and supporting the system

• Implement online payment/registration/ticketing systems as needed for various departments

• Oversee and implement Park School’s online re-enrollment and enrollment processes

Website Administration

• Primary manager of integration between database and website

• Oversee user accounts/access to the website content management system

• Coordinate the development and engineering of new templates for web

• Support email marketing campaigns and social media campaigns on platforms including but not limited to Twitter, Tumblr, Facebook, Instagram, and Vimeo

• Manage web budget, ensuring effective use of designated funds in support of department goals

• Produce web content including but not limited to writing and photography, as needed

• Serve as liaison with external developers and designers, when applicable (Note: Park School is embarking on a redesign of our website with an outside firm.)

In addition, this position will be required to provide general support for the Communications office and IT help desk support when needed.

The Park School Database and Web Manager will be called upon to provide creative solutions to intriguing and diverse challenges throughout each year. This position requires some early morning, evening, and weekend work.

Salaries and Benefits:

Park salaries and benefits are highly competitive with those in other leading area independent schools. For new appointments, salaries reflect experience and training equated to Park’s scales.

In addition to normal retirement and health benefits, the school offers the following distinctive programs:

Tuition Remission: Under current policy, employees who have been employed at Park full-time for two years are eligible to receive full tuition remission for their children who attend Park. All applicants, including employee children, must meet Park’s standards for admission. During the first two years of employment, employees can apply for support through the need-based financial assistance program.