Deputy Chief Information Officer

Grinnell College is seeking experienced candidates to apply for the newly-created position of Deputy Chief Information Officer (Deputy CIO). The incumbent will have oversight and responsibility for key operational components of Information Technology Services (ITS), including project management and the technology portfolio; financial and budget management; administrative support services; marketing and communications; and training.
 
 
Information Technology Services

Information Technology Services oversees the majority of technology, audio-visual, and telephone services for Grinnell College, and provides service and strategic support through its functional teams (described below). The Deputy CIO will lead a new core ITS services team. ITS has an annual operating budget (excluding salaries and asset rotation) of more than $3.5 million and a professional staff of approximately 40. Under new leadership (the Chief Information Officer was appointed in 2015), and with the full support of the visionary president, Dr. Raynard S. Kington, ITS is undergoing a strategic advancement and benefiting from increased investment by the college. The college’s senior leadership team have recognized the benefits of a stronger technology presence on campus and worked hard to create and promote a collaborative culture at Grinnell College.
The ITS organization comprises a dedicated and talented staff committed to supporting the mission of Grinnell College and who exemplify the college’s position as a learning liberal arts college. As such, professional development is a crucial component to the department’s philosophy, which is demonstrated both financially and by the mentor-style approach to management that the ITS leadership employs.
Those who thrive in Grinnell College’s ITS organization are professionals with a positive approach and attitude who are motivated to deliver practical results and ultimately meaningful learning outcomes. Team players, yet able to work under their own initiative, they are flexible to changing requirements, are well organized, and good troubleshooters. Embracing and valuing diversity, they are instinctively collaborative, help others around them, and are not afraid to offer or receive constructive criticism. Excellent written and verbal communication skills are essential, as is a demonstrated customer service orientation.
 
 

The Network Services Team

Network Services provides the college with a solid and reliable infrastructure and consulting expertise, primarily to the technical areas and units of campus. Alongside responsibilities for the wired and wireless network infrastructure and data transmission needs of the campus, this group provides expert support and management of virtualized computing, cloud computing resources, network security, the SAN, enterprise authentication, enterprise backup, and a new high performance computing cluster. The expansion of this team represents the institution’s understanding of the importance of these services to the growth of technology at Grinnell College, as well as the importance of expanding our capabilities into emerging technology areas, a key component of the team manager’s strategic view forward.

 
The Enterprise Systems Team

The Enterprise Systems team is responsible for the development, support, management, and creation of business-critical systems, including the college’s ERP system, LMS, and intranet. The team has expertise with business process analysis; web and application development; programming and scripting; platform architecture; analytics and business intelligence; and a deep knowledge of specific enterprise application suites. It thrives on a collaborative approach to working both within and external to ITS. The team’s focused and energetic leadership consistently demonstrates exceptional results in a collegial atmosphere.
 
The Information Security Team

Information security is a high priority area for the college. After a review of current and best practices, an information security team was created under the leadership of an experienced Director of Information Security. Comprising three positions, this team assumes responsibility for proactive as well as reactive security services and expertise, and will plays a key role in compliance-related activities and data quality and management throughout the campus.
 

The User Services Team

As the primary constituent-facing team for ITS, User Services provides first-line support for technology- and audio-visual-related issues. Alongside their high levels of responsive support, this team also provides training for our students, faculty, and staff; classroom technology support; technology asset management; service management; and systems engineering. User Services is also the home to the approximately 70 student Technology Consultants employed by ITS. The team prides itself on the experiential learning opportunities its environment and dedicated staff provide.

 
Grinnell College

Since its founding in 1846, Grinnell has become one of the nation’s premier liberal arts colleges, enrolling 1,700 students from all 50 states and from as many international countries. Grinnell’s rigorous academic program emphasizes excellence in education for students in the liberal arts; the college offers the B.A. degree in a range of departments across the humanities, arts, sciences, and social studies. Grinnell has a strong tradition of social responsibility and action, and self-governance and personal responsibility are key components of campus life. More information about Grinnell College is available at www.grinnell.edu.

 
The Community of Grinnell

Grinnell is a positive and forward-thinking community. A vibrant Iowa college town of just under 10,000 people located midway between Des Moines and Iowa City on Interstate 80, Grinnell is a convenient place to enjoy life in a small community while living a short hour’s drive away from big-city amenities. Living in Grinnell means enjoying an exceptional quality of life where commutes are short, housing is affordable, life is meaningful, and you are part of the community. For more information about Grinnell, please visit the Grinnell Area Chamber of Commerce Web site. (www.grinnellchamber.org).
 
Additional Statements

Grinnell College offers a relocation allowance for employees who must relocate to accept our employment offer.

All offers of employment by the College to candidates for faculty and staff positions are provisional, subject to a satisfactory background check.

For full consideration, applications must be received by July 17, 2017. While applications may be accepted after this date, it is not guaranteed that they will be considered.

Bachelor’s degree or significant, demonstrated, and appropriate technical and leadership experience. Seven years of experience.

The following qualities are preferred:
• Higher education experience
• Project management experience
• Experience with agile methodologies
• Technical understanding of enterprise systems and network services
• Demonstrated experience with process analysis and optimization
• Understanding of information security principles
• Business intelligence experience
• Contract negotiation experience
• Supervisory experience
• Technical operational management experience
• Ability to communicate effectively, both orally and in writing
• Ability to establish and maintain effective working relationships with students, faculty, staff, vendors, and the general public
• Conflict management, mediation, negotiation
• Technical problem resolution
• Ability to prioritize
• Advanced Degree

Please note this position requires a satisfactory background check prior to first day of employment.

Grinnell College is committed to establishing and maintaining a safe and nondiscriminatory educational environment for all College community members. It is committed to a policy of nondiscrimination in matters of admission, employment, and housing, and in access to and participation in its education programs, services, and activities. The College does not discriminate on the basis of race, color, ethnicity, national origin, age, sex, gender, sexual orientation, gender identity or expression, marital status, veteran status, religion, physical or mental disability, creed, or any other protected class.