Desktop Support Analyst

Job Level
Entry-level position
Job Category
Analyst
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Support / Help desk

UNLV is a doctoral-degree-granting institution of approximately 29,000 students and more than 3,000 faculty and staff that is classified by the Carnegie Foundation for the Advancement of Teaching as a research university with high research activity. UNLV offers a broad range of respected academic programs and is on a path to join the top tier of national public research universities. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. For more information, visit us on line at: http://www.unlv.edu

COMMITMENT to DIVERSITY

The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.

ROLE of the POSITION

The Desktop Support Analyst is primarily responsible for the technical needs related to desktop support for all Campus Life departments. The incumbent will be responsible for analyzing desktop related systems and technical documents; troubleshoot and resolve technical problems; and providing technical assistance. Specifically, duties include review and purchase of computer, printer and other technology related equipment and other projects as assigned. Some evening and weekend work required. Participation in a rotating on-call schedule required.

Campus Life Technology and UNLV Campus Life are firmly committed to creating and maintaining an environment that is diverse, inclusive and welcoming for all people. This reflects our commitment and journey towards bringing multiple perspectives to our community; supporting our students, staff, and guests; bringing equity into society and embracing new ideas.

QUALIFICATIONS

A bachelor's degree from a regionally accredited college or university and 2 years experience required. Comptia A+ and/or PC manufacture certification (Apple, Dell, Lenovo), student staff supervision, project management, and inventory control experience preferred. Successful candidates will have the ability to interact effectively with a side diversity of people, have excellent interpersonal skills, and be able to communicate well in verbal and written form.

SALARY RANGE

Salary is $48,410. Position is contingent upon funding. 

APPLICATION DETAILS

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.

Although this position will remain open until filled, review of candidates' materials will begin immediately and best consideration will be gained for materials submitted prior to May 9, 2018. Materials should be addressed to Jonathan Mellor, Search Committee Chair, and are to be submitted online as we do not accept emailed materials. For assistance with the application process, please contact UNLV Human Resources at (702) 895-3504 or applicant.inquiry@unlv.edu.

SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES

UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number, "R0109036" in the search box.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

EEO/AA STATEMENT

UNLV is an Equal Opportunity / Affirmative Action educator and employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. The University of Nevada, Las Vegas employs only United States citizens and non-citizens lawfully authorized to work in the United States. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply.

JOB CATERGORY 

Administrative Faculty

Required Attachment(s)

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted.