Director of Information Services

The Director of Information Services leads the Information Services unit (including management of 5 staff members) within the Office of Academy Resources (OAR) to perform constituent record maintenance, gift processing and receipt/pledge reminder management, reporting and list production, database front-end maintenance and user training, and other duties in order to support OAR’s fundraising, relationship building, and engagement activities. The Director serves as a decision-maker within OAR and leads efforts for ensuring accurate and comprehensive information on constituents and contributions, as well as the effective and appropriate distribution of information through reporting. S/he participates in the creation and enforcement of policies, procedures, and protocols and contributes to the analysis and strategizing of fundraising and communication programs in order to provide data-centric perspective on such efforts.

The Director partners with the Comptroller’s Office to ensure the proper accounting, reconciliation, and application of gifts, and s/he oversees the department’s management of revenue sources, online and data services, and other vendor relationships. S/he also works closely with IT and other campus partners to facilitate integration and information flow between multiple campus databases and departments as well as to maintain the working order of OAR’s systems.

Requirements: Minimum of 4 years of experience with reporting, list production, and front-end management of fundraising and/or membership databases; experience managing and motivating multiple staff members; detailed knowledge of fundraising operations, IRS- and accounting-related obligations; experience working with large volumes of data and significant and complex contributions; high attention to detail, problem solving and communication skills, and ability to manage multiple priorities and competing perspectives.

Preferred Skills: Experience with the following: managing Agilon One database; SQL-based databases and querying in SQL; creating formats in Crystal Reports; building sophisticated and complex financial and fundraising reports.

Full background check required. Submit cover letter and resumes to hr@andover.edu