Director of Information Services

The Director of Information Services directs and manages the IT Department in order to ensure the development and implementation of cost-effective systems and efficient computer operations to meet current and future institutional goals. The Director of Information Services provides institution-wide direction in areas of policy, planning, implementation and operation for data processing, telecommunications and related functions. Additionally, the Director is responsible for supporting the intuition's computing and telecommunications equipment and software. 

DUTIES AND RESPONSIBILITIES:

• Responsible for the day-to-day operations of the University's information systems;

• Supervises staff of 3 FTE employees

• Performs all network installations, upgrades, configurations, maintenance and repairs;

• Performs all server installations, upgrades, configurations, maintenance and repairs;

• Completes work orders such as installing equipment, connecting and moving devices or creating components of autonomous networks; installing disk drives; and correcting definitions on data switches, protocol converters, etc.;

• Maintains and monitors the Wide Area Network (WAN) connection;

• Using virus protection software, daily backup procedures, and other tools, safeguards the entire LAN system, as well as the University's documents and records;

• Investigates potential new software applications for the organization.

• Plans and controls departmental staffing, development, organization, hardware acquisitions, and facilities to ensure that they are consistent with the technology plan of the University;

• Works closely with the Facilities Director to ensure the efficient installation of IT infrastructure;

• Works with outside vendors and institutions to implement new systems, programs and procedures that further the University's goals.

POSITION QUALIFICATIONS:

• Bachelor's degree or equivalent technical and management experience;

• Minimum of 3 years of experience in related technical fields; higher education experience preferred;

• Ability to effectively direct a team to meet institutional goals;

• Maintains a high degree of technical competence;

• Skilled in project planning and execution;

• Ability to efficiently identify and resolve both system and user-related challenges;

• Possess proficiency in oral and written communications

PHYSICAL DEMANDS
This position requires sitting occasionally for extended periods of time, and repetitive motions for tasks such as operating a computer mouse and keyboard, and hearing and speaking on the telephone. Position requires ability to crawl under desks/office furniture and access tight spaces. The candidate must be able to lift, pull, bend, grasp, and occasionally lift up to 20 lbs. Occasional exposure to outside elements may be required.