Director of Information Technology

The Opportunity
Paul Quinn College is seeking qualified applicants for the full time position of Director of Information Technology. Reporting to the Chief Financial Officer (CFO), the Director of Information Technology (Director), is responsible for the design, implementation, and maintenance of the internal IT infrastructure for the College. The Director will work in a virtualized environment that includes several Microsoft, Linux and Apple servers and computers and will be responsible for all IT related functions including technical planning, implementation and installation of servers, network appliances, security, storage and networking. The Director will develop documentation and automated processes/workflows, and will collaborate with internal and external partners to develop IT solutions, components, and interfaces. The incumbent will also provide systems administration support for the above referenced systems.

Current Computing Environment:
The college currently has a newly refreshed network infrastructure including core and edges switches and wireless access points and the consolidation of several Intel/Windows based servers, running Active Directory, Exchange, Office/365, SQL, Tegrity, Uniflow, Web/CMS Server, Unit4 CAMS (Formerly Three Rivers) which was moved to an offsite hosting facility, S2/Security Systems, and others. Exchange was migrated to Office/365 in Spring 2015. We have also implemented a new POS System (Heartland One Card) Spring 2017 and increased our Internet bandwidth to 1Gbps in Spring 2018.

Major Duties:

• Plan, organize and execute all Information Technology ("IT") related operations for the College including all adopted hardware, software, applications, networks and hosted website. Will design, implement, monitor and maintain high-performing computing systems and networks.
• The Director will be responsible for enhancing the IT infrastructure with load balancing, fail-over, storage and authentication and identity management systems. Seamlessly integrate systems across a mixed environment including Windows, Mac and Linux environments.
• The Director and staff will be responsible for designing and implementing various databases for departments of the College, will maintain the content and closely monitor the performance of our hosted website.
• Improves the overall computing environment of the College through the evaluation and integration of new technology and practices while identifying areas for generating efficiencies and solutions for improvement.
• The Director will be responsible for managing the College's network bandwidth in all of the College's buildings including the dormitories, student union building, administrative building, education buildings, library, gymnasium and the College farm.
• The Director will collaborate with internal and external stakeholders on the development of technology solutions and security in support of our growth and development goals.
• The Director will create, propose, implement and evaluate a Strategic IT Plan which aligns with the Strategic Plan and direction of the College. The IT plan should forecast major purchases, upgrades and expansions and tie in to the annual budget development process. This plan will be reviewed and reevaluated with the CFO and communicated to the President and Board of Trustees and potential donors as necessary.
• The Director will assist with the design, implementation and on-going modification of an academic curriculum in technology or computer science. The curriculum should include internships for technology majors in-house.
• The Director will operate with a small staff, supplemented by Work Program students. The Director and staff will develop repeatable assignments and train the Work Program students in the execution of these assignments such that they are self-sufficient in providing helpdesk assistance to end-users, deploy new hardware and install software applications. Work Program students should also be proficient in data entry and other administrative functions in the software applications utilized by the College.
• The Director will collaborate with various end-user departments such as Academic Affairs, Enrollment Management, Financial Aid, Business Office and the Office of Research and Institutional Effectiveness for the collection and report of data, both internally and externally.
• The Director will develop and implement a policies and procedures manual for IT services which should include procedures for new users, quick-links, employee termination, and other areas providing technical support and administrative guidelines.
• The Director will provide for the ongoing support and maintenance of all College systems and applications, communicating technical solutions as they are identified or developed. Ensure the consistency and maintainability of existing applications while enforcing standards and security of these systems and applications.
• The Director will direct, prioritize the work of the IT staff and provide opportunities for professional development of the staff and self in order to stay abreast of current technology in the higher education industry.
• The Director will represent the College both internally and externally including contracting with external Information Technology vendors and partners as needed.
• The Director will submit activity reports to the CFO and to the appropriate Grant administrators as required by federal guidelines.
• All other duties as assigned.