Director, Information Technology Services

The Director of Information Technology is responsible for providing direction in achieving the College’s long-range instructional and operational environment goals / strategy for information technology, and for directing the Infrastructure and Support Services teams to accomplish the college information technology vision. This Director position has equal priorities for strategic planning and knowledge of tactical functions, as well as directing the institution’s IT security policies and IT Disaster Recovery plans. This individual serves as an active liaison with the college staff, administration, students, and faculty. The position also represents the College in the Information Technology (IT) efforts of the Colorado Community College System (CCCS).

PRIMARY DUTIES

Strategic Leadership

1. Creates/Develops strategies and goals across all campuses and sites, in conjunction with Campus VPs, to ensure Information Technology needs are met on an ongoing basis; attending relevant meetings at each campus, and working collaboratively with deans, directors, faculty chairs, college wide departments and other college staff.
2. Serves as a liaison to CCCS-IT for operations related to system-wide management of information systems, Web services, data communication circuits from College sites to CCCS-IT, imaging server support, domain structure planning and support, network uptime, technology standards development, and Ellucian Banner user account management, interface maintenance and troubleshooting.
3. Develops total cost of ownership analysis for technology initiatives and recommends technology investments to the Vice President of Finance and Administration and President’s Cabinet which can further strategic initiatives, demonstrate business process efficiencies or confer competitive advantage.
4. Develops and maintains FRCC’s IT Master Plan, IT Emergency Response Plan and Disaster Recovery plans. 

Operational and Technical Leadership

1. Reviews and approves software and solution requests to assure they are appropriate for FRCC’s environment and that they meet security and accessibility requirements.
2. Maintains relationships with vendor contacts, evaluates vendor offerings and recommends solutions that maximize effectiveness while minimizing cost and risk for the College.
3. Establishes, periodically reviews and maintains technology standards for construction and project management.

Department Leadership

1. Provides leadership and overall direction to the IT Department and Staff concerning: processes, management, supervision and development of staff in the Information Technology department.
2. Directly supervises assistant director, web services manager, infrastructure manager, project manager and administrative assistant. Hires and evaluates department staff.
3. Oversees the day-to-day operations of the college’s IT department.
4. Develops budgets and monitors expenditures for the department.
5. Establishes and prioritizes IT projects to ensure successful implementation.
6. Oversees technology refresh plans for classroom and end user.
7. Performs other duties as assigned. 

REQUIRED EDUCATION

•  Bachelor’s degree in Computer Information Systems, Business Administration or a related field. 

PREFERRED EDUCATION

• Master’s Degree in a related field

REQUIRED EXPERIENCE

• Five to seven years of increasingly responsible professional experience which includes staff supervision and customer service experience.
• Ability to work and manage in inclusive and diverse environment.
• Strong organization and time-management skills.
• Extensive knowledge of computer networking, data communications, telecommunications, and computer hardware and software systems.
• Thorough knowledge of business practices and policies including budgeting and planning, management and supervisory practices and principles.
• Ability to communicate effectively, verbally and in writing.
• Ability to establish and maintain effective working relationships with employees, other departments of the College, state agencies, students, vendors and the community.
• Demonstrates ability to plan, analyze and measure complex systems and processes to implement changes.
• Ability to collaborate and integrate multiple-campus services.

PREFERRED EXPERIENCE

•  Experience in higher education environment.

Welcome to Front Range Community College, where you come for the students, but stay for the people!

IMPORTANT INFORMATION

Front Range Community College, as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), has compiled a comprehensive Campus Security Report. This report includes information about crime statistics from the previous three years, campus security policies as well as prevention programs. Information pertaining to the Boulder County, Larimer and Westminster campuses as well as the Brighton Center are also made available in this report. Published annually, this report can be found on the Front Range Community College web site under campus locations or by following this link. http://www.frontrange.edu/About-Us/Campus-Locations/Campus-Security-Report.aspx . A paper copy is also available upon request by contacting the Campus Security Office at the Boulder County Campus, the Larimer Campus or the Westminster Campus.