Director, Information Technology Services

Job Level
Senior position
Job Category
Director
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Services / Service Management

Allan Hancock College is accepting applications for a full-time, 12-month classified administrative position that plans, organizes, coordinates and directs the computer services operations of the college, at all its sites, and performs other related administrative duties as required. The desired start date is September 2018, pending board approval. The successful candidate must pass a Department of Justice clearance and pre-employment physical before the start date.

SALARY & BENEFITS

  • Annual salary range is from $109,967 to $131,238, Range 7 on the Management Salary Schedule. There are longevity increments after the top of the range is reached. A doctoral stipend of $2,500 is paid to those who qualify. 

  • Benefits include medical and dental insurance for employee and family, vision for employee, disability, retirement plan, and 24 annual paid vacation days and 12 annual sick days.

Allan Hancock College serves more than 20,000 students in northern Santa Barbara County. Located on the central coast and just minutes from spectacular beaches and rolling vineyards, AHC operates three campuses – the main campus in Santa Maria, a state approved center in Lompoc and a center in Santa Ynez. As one of the largest employers in Santa Barbara County, the college is an integral part of the community and enjoys strong support from local leaders and industry.  

AHC, a Hispanic-Serving Institution, is proud to serve underrepresented students. The college has twice received recognition from the Aspen institute as one of the top colleges in the country. If you are looking for a position where you can have a direct impact on our students, AHC may be the place for you!

To learn more about Allan Hancock College and the Central Coast, visit our Human Resources page at www.hancockcollege.edu and click on the Welcome to AHC video. 

Allan Hancock College Management
Human Resources Range 7

DIRECTOR, INFORMATION TECHNOLOGY SERVICES

DEFINITION
Under general direction provides leadership and strategic vision for planning and implementing information technology to support the instructional, administrative and operational programs and services of the District, at all its sites, and performs other related administrative duties as required; and promotes and values the mission and vision of the college.

CLASS CHARACTERISTICS
This is a classified administrative position. The incumbent in this position reports directly to the superintendent/president or a designated administrator. The incumbent will independently perform professional work involving judgment in the interpretation and application of policy and procedures. The incumbent has a high frequency of responsible contact with administrative and professional staff, students, and other public/private agencies requiring tact and good communication skills.

ESSENTIAL FUNCTIONS

  1. Provides managerial direction and leadership in the development, refinement and implementation of the District’s technology plan in support of the District’s strategic plan.

  2. Develops and directs a technology infrastructure that supports the academic, administrative, and operational functions of the District.

  3. Ensures the delivery of quality technology and support through effective needs assessment, system design, and selection and implementation processes. Interacts with internal and external customers to define needs, evaluate operations, and enact improvements and enhancements.

  4. Develops and enforces policies and procedures to ensure the protection of District’s technology assets and the integrity, security, and appropriate confidentiality of District data.

  5. Supervises the preparation of state-required reports including the District’s Management Information System (MIS) submissions.

  6. Trains, supervises, evaluates performance and provides leadership to assigned employees.

  7. Evaluates staff training and development needs, and provides training and educational opportunities for assigned employees to maintain and upgrade technical skills appropriate for their position.

  8. Defines scope of projects and conducts research, outlines methods of approach and schedules projects in light of priorities, workload and available resources.

  9. Provides responsive advice, counsel and education to District employees on technology issues and trends.

  10. Reviews and approves computer systems, software applications, audiovisual equipment, networking infrastructure, video security systems, telecommunication equipment and technology consulting services.

  11. Reviews and participates in the decision-making process for major contracts for technology systems and services.

  12. Oversees the development and maintenance of a business continuity and disaster recovery plan in the event of an outage or failure of enterprise systems.

  13. Ensures that District-wide technology standards are developed, followed, and regularly reviewed.

  14. Oversees the design and development of the District Web sites and portals.

  15. Develops and monitors department and technology budgets. Allocates department resources within budget constraints to maximize resources.

  16. Prepares proposals and bid specifications for procurement of new information technology systems and consulting services as needed.

  17. Represents the District in relationships with the State Chancellor’s Office, other community colleges, other institutions and agencies and the community in areas related to technology. 

  18. Prepares a variety of reports, correspondence and memoranda appropriate to assignment..

  19. Chairs and serves on District committees and participates in professional organizations appropriate to assignment.

  20. Maintains currency in the information technology field, including new emerging technologies by participating in organizations, committees, task forces, and special assignments and by self-education.

  21. Performs related duties as required or assigned.

MINIMUM QUALIFICATIONS
Knowledge of:

  • Organization of the community college;

  • Principles and techniques of organization, administration and management;

  • Computer applications, operating systems, hardware, telecommunications, complex LAN/WAN network infrastructure, and relational database systems implementation and operation;

  • Web services and content management systems;

  • Network and system security controls, permissions and interoperability standards to ensure security and integrity of data;

  • Audio visual technology;

  • Modern personnel supervision practices;

  • Budget development and expenditure tracking;

  • Project management practices;

  • Administrative policies and procedures.

Demonstrated ability to:

  • Plan, direct and coordinate an integrated enterprise planning system such as Ellucian Banner;

  • Solicit constructive input from stakeholders with differing priorities and perspectives as part of the decision-making process;

  • Interpret and communicate complex technical information;

  • Prepare effective oral and written reports;

  • Supervise, train, mentor and evaluate the work of others;

  • Communicate effectively both orally and in writing;

  • Apply creative problem-solving techniques in a complex technology environment;

  • Provide leadership in technology planning that incorporates involvement of various constituencies;

  • Develop and maintain cooperative working relationships with others.

Education/Experience:
Possession of a bachelor’s degree or higher from an accredited college or university with course work in Computer Science, Management Information Systems, or a closely related field is required.. A Master’s degree in a related area is desirable. (Qualifying experience may be substituted for the required college education on a year-for-year basis.) Project Management Professional (PMP)® certification is highly desirable. Seven years of recent professional experience in planning, developing and implementing complex, multi-vendor and multi-platform computer application services, four years of which is in a management capacity. 

Other Requirements:
A valid California driver’s license and ability to qualify for district vehicle insurance coverage.

Physical Demands:

  • Typically may sit for extended periods of time.

  • Operates a computer.

  • Communicates over the telephone, by email, by text and in person.

  • Regularly lifts, carries and/or moves objects weighing up to 10 pounds.

Working Conditions:

  • May be required to work a flexible workweek, which includes day and evening hours and occasional weekend assignments and may be assigned to any district location.

  • Duties are primarily performed in an office environment, at a desk or at a computer.

  • The incumbent will experience interruptions while performing normal duties during the regular workday.

  • The incumbent will have contact, in person, via email, via text or on the telephone, with executive, management, supervisory, academic and classified staff and the general public.

  • Work requires travel to other offices or locations to attend meetings or conduct work.

Special Qualification:

Evidence of a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students disabilities.

R 5/18
IFAS Range Adjust 5/09
R 8/02
R 2/02
R 7/82
R 7/91
R 7/79

SCREENING PROCESS:
A committee will give priority review of application materials submitted by Friday, July 6, 2018. This position is open until filled. Meeting minimum qualifications does not insure the candidate an interview. Therefore, it is important that the application be thorough and detailed. Applicants will be assessed on the breadth and depth of education, training, experience, skills, knowledge, and abilities. A limited number of applicants will be invited for an interview at the college at their own expense. Interviewed candidates may be asked to complete written and job-related exercises. The district reserves the right to extend time limits, reinitiate or withdraw the recruitment-selection process at any point. Final candidates may be required to pass a pre-employment drug screening. 

APPLICATION PROCEDURE:
To be considered as a candidate for this position, please submit the following application materials to the college human resources office by 3:00 p.m., Friday, July 6, 2018:

  • Signed district application for classified positions

  • Transcripts (Copies are acceptable for the application process). Official transcripts are required if hired.

  • A current and complete resume of education and professional experience

  • Cover letter

APPLICATION: For application materials please visit our Web site at www.hancockcollege.edu or contact:
Human Resources, Building B
Allan Hancock College
800 South College Drive
Santa Maria, CA 93454-6399  
(805) 922-6966, extension 3338
(805) 922-9196, FAX