Director of Media Services

Job Level
Senior position
Job Category
Director
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Services / Service Management

The University of Dubuque is a growing University that is seeking a Director of Media Services.  The University of Dubuque offers an excellent benefits package including tuition remission, paid holidays, vacation and sick time.  As well as contributes to retirement and life insurance.

Primary Responsibilities: 

  • Oversee the design, purchase and installation of all campus audio-visual equipment (with the exception of Butler Hall, Babka Theater, and the Knapp Stage in the Heritage Center), including classrooms, special event spaces and digital signage systems. Ensure campus standards are being met whenever possible

  • Perform preliminary research, collect project design proposals and make recommendations for AV equipment purchases

  • Perform routine maintenance of audio-visual equipment and repairs or coordinates repairs as needed. Ensure the functionality of all campus AV systems by performing frequent checks to minimize classroom downtime

  • Program and update classroom AV controls as necessary

  • Manage the campus lecture capture system, including faculty/staff/student training and assistance as required

  • Establish production standards for live webcasts and oversee the operations during the day of the event. Collect, review and share viewer analytics

  • Enter all projects, help requests and equipment loans in online database and update as necessary

  • Provide AV equipment training and technical support for faculty, staff, and students

  • Supervise the Media Services Specialist, and assist him or her as needed

  • Stay current with audio-visual technology trends, including a thorough knowledge of current hardware, software, and online resources

  • Maintain a current inventory of campus audio-visual equipment

  • Manage the department budget and set priorities for operating and capital expenses

Qualifications:

  • Bachelor of Arts degree from an accredited institution

  • At least five years’ experience in AV technology, media production or a related field

  • At least five years’ experience operating professional audio video equipment for special events

  • Proficiency in Adobe Creative Suite; Moodle or other course management system; Mediasite or other lecture capture solution, and Microsoft Office

  • Basic knowledge of information technology systems, including operating systems, hardware, software and networks

  • An interest in, and commitment to, helping faculty, students, and staff teach and learn using technology

  • Strong interpersonal and communication skills, including an ability to train and assist others in constructive, positive manner 

  • Some night and weekend work may be required on occasion

To apply with a growing University for the Director of Media Services position, please submit a cover letter, resume, three professional references, and UD employment application, located on our website, to HR@dbq.edu or to the Director of Human Resources, at the University of Dubuque, 2000 University Avenue, Dubuque, IA 52001.