Director Systems Technology

The Director Systems
Technology delivers end-to-end College Wide Applications (i.e. Banner ERP & associated applications) solutions for the Community College. The position participates in cross-functional teams addressing strategic needs that advance the College's mission. The position functions across teams that includes database administration, middleware, and project management to deliver solutions for campus stakeholders The position researches both vendor and custom options for the best solution within local constraints, and then designs and develops processes to support data and event integration among multiple systems and coordinates system configuration and maintenance tasks for the college. This includes ongoing maintenance and support of existing solutions and the design and development of new features, integrations or applications as needed.
This position develops and maintains high quality and up-to-date critical system documentation.

 
Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.

Required

• Demonstrated problem solving skills.
• Ability to work effectively with faculty, staff, and students from a variety of diverse backgrounds 
• Ability to adapt within a rapidly changing technical environment 
• Excellent verbal and written communication skills, including the ability to explain technical concepts to audiences with a wide range of technical skills 
• Ability to work independently as well as in a team-oriented, collaborative environment
• Demonstrated ability to maintain a professional demeanor in a high productivity and occasionally stressful work environment
• Demonstrated ability to think objectively and creatively, focusing not only on details, but accurately comprehending the larger issues and being able to accurately and clearly communicate the relation between both.
• A high level of internal motivation and an ability to work patiently with clients and co-workers and communicate effectively with diverse stakeholders.

 Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

• Demonstrated expertise in IT project planning, development and implementation.
• Experience with SQL Server Management
• Experience with Banner by Ellucian modules such as Student Information, Financial Aid, Human Resources and other supporting applications. 
• Understanding of the community college philosophy and mission.
• Handling the demands and requirements of management in higher education.
• Effective management and leadership models and techniques, including Servant-Leadership Principles.

Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

• Working in a collaborative manner with diverse constituencies.
• Maintaining confidentiality of work related information and materials.
• Working effectively with a diverse and multi-cultural student body and staff.
• Excellent communication, written and verbal, and interpersonal skills.
• Providing leadership at all levels of the College.
• Planning, prioritizing, and problem-solving.
• Handling multiple projects and meeting deadlines.
• Planning and managing budgets and manpower needs.

Computer Skills

Required

• Demonstrated expertise in application analysis, web-based applications, database management techniques, and higher education software applications.

Physical Requirements
Required

• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
• Work is routinely performed in an office environment
• Occasional lifting of objects up to 10 pounds

 
Work Experience
Required

• 5 years related work experience, including some experience directing the development, implementation, management, and support of both hardware and software for an administrative (ERP) system.

Preferred

• More than 5 years’ work experience to include experience in upper-level management in a higher education environment; long-term strategic planning; systems design; and administrative technology planning and implementation in a de-centralized and distributed computing environment.

 
Education
Required

• Bachelor's degree in related area.

Preferred

• Master's degree in Information Systems ortechnology-related area.

 
Safety
Required

• Provide resources for safe operations of units. Create and support workplace safety.