Director of Technical Services

Under limited supervision, this position provides leadership and direction for all aspects of technical services including acquisitions, cataloging, serials, database and electronic resource management, metadata creation for the Library’s digital collections, and library materials resource budget management. Responsible for providing library resources to library patrons, faculty, staff and administrators in support of an intellectual climate for academic growth.

Minimum Education:

• ALA-accredited Master’s Degree in Library or Information Science required.

Minimum Experience/Training:

• Minimum four years of successful and increasingly responsible professional level experience working in technical services.
• Minimum three years of management/supervisory experience.
• Preferred Qualifications:

Proficiency in integrated library systems (Ex Libris), and other library related technologies

Demonstrated ability to build or improve workflows or data maintenance tasks using automated

tools and processes.

Experience in academic libraries or understanding of issues in higher education.

Reading, writing, or speaking skills in a second language.

Excellent oral and written communication, interpersonal and teamwork skills.

Familiarity with best practices and standards for digital collections metadata.

Essential Functions:

• Daily -30%: Provides leadership and oversight for the Technical Services department which includes responsibility for acquisition, cataloging and metadata production, serials, bindery, digital collections, licensing, and e-resource management.

• Daily -30%: Supervises and mentors Technical Services staff to ensure the effective organization of departmental workflows.  Supervision includes the recommendation of staffing, hiring, termination and discipline. Setting performance standards and evaluating staff, and staff development.  Provides training opportunities to keep staff up to date on current and future cataloging formats and standards.

• Daily -10%: Oversees the cataloging of new materials for the library collection, with responsibility for complex and original cataloging in all formats. Reviews and troubleshoots metadata and cataloging issues. Responds to inquiries and resolves problems related to bibliographic records and procedures. Monitors changes in cataloging standards and refines policies and procedures, as needed.  Provides cataloging support for special projects as needed.

• Daily -5%: Manages bibliographic databases, including development and maintenance of local authority files and holdings deletions in both the integrated library system (ILS) and OCLC databases. Maintains quality control of cataloging through regular review of staff work.

• Daily -5%: Monitors BC and FAU department library resource expenditures. Maintains library materials budget records and appropriate statistics. Supplies budgetary information and generates library collection and financial data from the ILS; provides statistical reports, library materials budget reports, and collection reports, as assigned. Collaborates with the Associate Dean, Library Access and Discovery on matters concerning the library materials budget.

• Monthly- 5%: Develops departmental policies and procedures.  Works with staff to establish goals and objectives for the Department. Evaluates, prioritizes, and coordinates special projects with department staff.

• Monthly- 5%: Serves on Collection Development Committee, national, state, and local committees or projects. Participates actively in appropriate professional societies and report on outcomes and work processes developed at occasional professional conferences. Remains current with metadata and cataloging standards and digital library development.

• Monthly- 5%: Fosters and maintains effective working relationships with vendors for ongoing maintenance, development, and support concerning features and functions the library requires maintaining or enhance service.

• Monthly- 5%: Performs related duties as assigned.

Knowledge, Skills and Abilities:

• In depth knowledge of cataloging and metadata schemas and standards, such as RDA, AACR2, LCSH, MARC, OCLC, EAD, MODS, and Dublin Core.

• Knowledge of current practice, trends, and standards in all operations of technical services.

• Knowledge of automated library management systems (Ex Libris).

• Models inclusive excellence through specific actions that support the College’s diversity goals in the recruitment, hiring, and retention of talented and diverse faculty and staff.

• Ability to manage materials budgets and allocations.

• Extensive functional knowledge and expertise in all aspects of own and related areas of the College, and pertinent interdependencies.

• General understanding of the external environment and how it affects academia in general and Broward in particular, including political, legal, environmental, educational, financial and social influences.

• Strong knowledge of College structure, policies and practices, and the impact on own area.

• Strong supervisory and team building skills.

• Ability to partner with others across the College and externally to exchange information, collaborate on projects, share resources, etc.

• Ability to influence others of the benefits/importance of an idea or plan of action and to gain their support or commitment.

• Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers and colleagues.            

Competencies:

Leadership & Results Orientation

Inspires and generates enthusiasm and commitment for the vision, mission and core values of the College.  Promotes employee growth and development through professional, technical, and academic programs and services.  Makes effective decisions and produces results through strategic planning and development, implementation and evaluation of programs and policies.  Sets goals and priorities that maximize the use of resources available to consistently deliver results; compares work performance and outcomes against standards to achieve quality results; holds self and others accountable for achieving results and achieving a standard of excellence

Diversity and Inclusion

Models inclusive excellence through specific actions that support the College’s diversity goals in the recruitment, hiring, and retention of talented and diverse faculty and staff

Teamwork & Collaboration

Promotes quality teams through the effective use of the organization’s performance management system (e.g. establishes performance standards, appraises staff accomplishments using developed standards, and takes action to reward and counsel as appropriate). Embraces and employs the diversity of individuals, cultures, values, ideas and communication styles in the achievement of common goals

Continuous Improvement & Quality Service Orientation

Anticipates, identifies, diagnoses and consults on potential or actual problem areas relating to program implementation and divisional goal achievement.  Fosters and environment of respect, dignity, and compassion that affirms and empowers all of its members (students, faculty, staff, outside organizations, others you provide service to) while striving for the highest ethical standards and social responsibility

Innovation and Creativity

Successfully implements creative ideas to move the organization, processes, and systems forward.  Introduces new concepts, models, practices and services that serve to improve the Colleges value in the community

Resource Management & Technology

Develops and implements the most emergent technologies for the unit utilizing methods and strategies that create environments that are flexible and responsive to the needs of local and national trends and the College’s mission.  Plans, organizes and manages resources to bring about the successful completion of specific project goals and objectives. Ensures the effective use of college resources, implements fiscally sound practices and environmentally sustainable initiatives