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Director of Technology

Element Education, CA
Job Level
Senior position
Post Date
05/30/2020
Job Category
Director
Sector
  • Technology
Job Status
Full-Time
Areas of Responsibility
  • All Areas of Technology
Link to Job Posting

Essential Functions

Program Development (PD)

  1. Manage infrastructure, short and long term planning, purchasing, end-user support and training, vendors and outside services management, and data management

  2. Evaluate the effectiveness and performance of programs/hardware and make recommendations for improvements, updates, replacements, or enhancements; Assess and research immediate, future, and emerging technology needs and services

  3. Secure and monitor servers, workstations, and networks from unauthorized access and usage

  4. Monitor and manage software license compliance and service renewal dates, such as antivirus software, DNS, domain registration, and hosting services

  5. Participate in the specification, procurement, installation, management, and maintenance of all technology equipment, systems, and related services (eg. hardware, servers, telecommunications, cloud storage, surveillance cameras, software applications, networks, specialized applications), including deploying, tracking, and collecting hardware to and from users, periodic inventory audits, and coordinating all maintenance issues

  6. Manage the configuration, installation, maintenance, and ongoing support of the Organization’s network infrastructure including physical and virtual servers, network devices (firewalls, switches, and wireless access points), and software services; Update and maintain network hardware and software, provide security against outside/viral attacks, and provide users with the applications they need

  7. Manage technology infrastructure that supports not only current but also emerging and potential technologies, including hardware and mobile devices used to access information from the student information system, data warehouse, and the Organization’s website.

  8. Establishes and oversees a Help Desk that works in concert with in-building technology and facilities maintenance support and repair services  

  9. Provide and maintain a system of backup and recovery for the Organization’s critical data including backups of staff and student data, school grading and attendance package; Ensures enforcement of backup / recovery plans for all systems; development and enforcement of security standards and procedures for all systems

  10. Maintain Organization’s phone/voicemail and email systems; Add and remove users and program the automated answer menus

  11. Supporting use of technology for special events with specific A/V requirements

  12. Ensure staff receive and/or have access to the necessary training and technical guidance on available technology and information systems

  13. Troubleshoot hardware problems and recommend repairs, as-needed

  14. Develop and implement Technology and Communications (eRate) Plans

  15. Collaborate with administration for purposes of developing, implementing, and evaluating curriculum for effectiveness in improving student achievement through the use of technology-enhanced content, digital content, learning management systems, and educational devices; Develop user guides for educational facilitators/instructors, students, and parents

  16. Identify, design, and effectively incorporate technology plans, tools, and programs into the learning environment

Support Student Learning (SSL)

  1. Develop and monitor technology section of professional development program

  2. Oversees selection, implementation, and operation of a student information and data warehouse system for the management and reporting of all student-related information

  3. Provide daily support for staff and students

  4. Provide support and maintenance of student information system (Aeries, PowerSchool)

  5. Support the administration of online assessments, including support of physical set-up, required documentation, and data support

Accountability and General Administration (AGA)

  1. Develop, implement, and update policies, procedures, best practices, and planning for (1) the use of technology, including user passwords, access rights, permissions, workstation-software configurations, and software distribution, (2) the acquisition and implementation of technology-based solutions, including computers, networking, software, peripherals, and (3) the backing up and restoring of information systems, including e-mail, student/administrative records, individual user files, library and textbook management system

  2. Assist in the development and monitoring of the technology budget, including researching alternative funding sources and ensuring allocations are accurate, expenses are within budget limits, and fiscal practices and policies are followed

  3. Deploy and maintain computer networks which includes installing new components as needed (setting up new computers/printers) to trouble shooting problems as they arise

  4. Coordinate the distribution and monitoring of computers

  5. Troubleshoot and resolve network connectivity problems

  6. Manage network routers and communication equipment

  7. Attend and participate in all staff and planning meetings, workshops, trainings, and school functions; Promote and participate in the creative exchange of ideas

  8. Return all correspondence, including phone calls and emails, in a timely manner; Be accessible during business hours and respond to administrative needs and inquiries

Public Relations (PR)

  1. Collaborate with internal and external personnel (eg. administrators, hardware/software providers, consultants, public agencies, or community members) for the purpose of implementing and/or maintaining services and programs

  2. Develop positive relationships with parents and general public associated with the organization

  3. Communicate and support the Organization’s mission, policies, and procedures

  4. Represent Element Education and its programs in a positive and professional manner

Professional and Organizational Development (POD)

  1. In collaboration with Executive Director, plan for own career growth and ongoing professional development

  2. Seek innovative approaches to self-directed learning and formal training

  • Other duties as assigned

Knowledge, Skills, & Abilities (KSA)

  1. Minimum of 5 years of progressively responsible experience in development, installation, and maintenance of information systems

  2. Strong understanding and experience in setting up, configuring, and managing network components, infomration data processing systems, multimedia, and telecommunications

  3. Excellent troubleshooting skills

  4. Knowledge of classroom technology including Smart Boards, clickers, document cameras, sound systems, projectors, cameras, etc.

  5. Knowledge of student data systems (eg. Aeries)

  6. Extensive knowledge of hardware and software applications for educational purposes

  7. Knowledge of data privacy laws and practices, software copyright laws, and regulations for use of licensed equipment and materials

  8. Ability to analyze and organize information and to present reports to technical and non-technical audiences

  9. Knowledge of principles and practices of budget develoment for technology needs

  10. Familiarity and commitment to the mission and educational philosophy of the Organization

  11. Ability to maintain records as directed by Supervisor

  12. Ability to maintain confidentiality regarding parents, families, and staff

  13. Ability to maintain exercise emotional maturity in communicating with students, parents, and colleagues

  14. Extensive working knowledge of Office 365 and its applications and Docusign

EEI is Equal Employment Opportuniity Employer.

Requirements / Qualifications

Location: Escondido, CA

Work Schedule: Full-Time; 12 months

Benefits: Comprehensive benefits package (medical, dental, vision, life/AD&D, FSA, MetLaw); 6 weeks paid School holidays; accrued PTO; 403(b) employer matching program Travel to learning centers within San Diego County required.

Requirements

  1. Bachelor's Degree in related field (Management Information Systems, Information Technology, Computer Science, or Systems Management)

  2. Job related experience within specialized field with increasing levels of responsibility

Upon Hire/Offer:

  1. First Aid/CPR/AED certification

  2. Proof that employee is free of active tuberculosis (i.e. TB risk assessment, TB test, X-ray, etc.)

  3. Successful background clearance 
  • Letter of Introduction
  • Letter(s) of Recommendation (3 Letters (strongly preferred))
  • Resume

To inspire each child's natural desire to learn by offering choice, flexibility, and learning standards based on learning styles and the developmental stages of the learner.

Element Education is a non-profit corporation which oversees two publicly funded charter schools. Our mission is to promote a culture of education which empowers learners to find and develop their passion and to inspire the natural desire to explore and learn through choice and flexibility. We refer to students’ learning styles (dispositions, modalities, interests, talents, and environment) as well as the developmental stages of learning when collaborating with the student, parents, and mentors in developing a personalized learning plan unique to each student. During their educational journey, students demonstrate mastery by making progress toward expertise in areas related to their educational goals, autonomy through choice and self-directed learning activities, and a sense of purpose by engaging in meaningful learning which contributes to something larger than themselves.

Reach your ELEMENT by helping children discover theirs! www.myelement.org