Director-Technology Services

Job Level
Senior position
Job Category
Director
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Services / Service Management

Under the direction of the Superintendent or designee, direct the development and implementation of Technology Services programs, systems, services, policies and procedures to enhance the operational efficiency and effectiveness of the Technology Services department; set vision for the District Technology Master Plan and related activities.

ESSENTIAL DUTIES/RESPONSIBILITIES

Plan, organize, direct, and evaluate the development, design, installation, operation, maintenance and repair of computer hardware, network systems, and other telecommunication equipment; network-based software, databases and varied applications; assure related activities comply with established standards, requirements, laws, codes, regulations, policies and procedures.

Establish task priorities and ensure consistent implementation of best practices, common installation and configuration standards to ensure the efficient and effective delivery of technology services.

Provide oversight and participate in the troubleshooting, diagnosis and analysis of technology infrastructure, including, but not limited to: network, web servers, and email services.

Serves on the District Technology Committee and provides leadership in the development, implementation and ongoing revision of a state-of-the-art district technology plan that clearly sets forth the district vision, goals, objectives, and a multiyear budget plan for maintaining cutting edge technologies.

Provide guidance, support and assurance of compatibility with district systems in the purchase of software.

Provide leadership in the identification, development and submission of E-Rate and other technology related grants bids and specifications, and the negotiation, administration and evaluation of contracts for equipment and services.

Coordinate Technology Services communications and information between schools, departments, staff, administrators and various outside agencies; consult with schools and departments to develop networks and software solutions; coordinate with vendors, contractors, service providers and other outside agencies to implement services and resolve technology problems.

Work closely with the Instructional Services Division and school sites to ensure the prompt, efficient, and effective delivery of technology services and the integration of multiple technologies to advance teaching and learning.

Develop, monitor and ensure that the department budget is aligned with the department and district goals for technology and the instruction it supports and complies with established controls and regulations.
Develop, implement, and conduct staff development activities and related training events concerning the use of information technology systems, networks, hardware and software; prepare and deliver oral presentations to staff, administrators and the Board of Education.

Supervise and evaluate the performance of assigned personnel; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions; coordinate subordinate work assignments and review work to assure compliance with established standards, requirements and procedures; provide leadership and training activities for Department personnel.

Coordinate and maintain an accurate and complete inventory of district computer and related equipment.

Provide for the extraction of data for special reports, surveys and statistical studies as needed in a prompt and accurate manner.

Establish a district-wide system to monitor compliance with software licenses.

Ensure that members of the technology services department and others who are granted access rights to sensitive or confidential data maintain the highest degrees of trust and confidentiality in safeguarding privacy.

Assist with compliance with the district's acceptable use policy.

OTHER DUTIES:
Perform related duties and responsibilities as assigned.

MINIMUM ENTRANCE QUALIFICATIONS

Education/Experience

Graduation from a recognized college or university, with a Bachelors Degree in Public Administration, Education, Business Administration, Computer Science, Electrical Engineering or a closely related field; AND a minimum of four (4) years of experience in an administrative/management capacity participating in the development of network specifications and implementation of data/telecommunications networks. Experience in a California school district is preferable.

*The specified education requirement can be supplemented by work experience above the minimum requirement on a year-by-year basis; work experience must directly relate to the job duties outlined in the section above.
**Alternate variations of education/experience that would likely yield the necessary knowledge, skills, and abilities may be considered by Personnel Commission staff as acceptable to qualify for participation in the examination process resulting in an eligibility list. 

Licenses/Certifications/Special Requirements

  • Valid California Class C Driver's License
  • Drive a personal vehicle to conduct work

JOB COMPETENCIES: Knowledge, Skills, and Abilities

Application Process
Complete the ONLINE application by clicking the "Apply" link at the top of the page. Paper applications WILL NOT be accepted for this recruitment. Be sure your application reflects all relevant experience, paid or volunteer. Attach a supplemental resume or other description of experience if it is not adequately described on your application.
Examination Process
(a) Training and Experience Evaluation: 
If it is determined that your application meets the minimum requirements for education/experience, your responses to the supplemental questionnaire will be scored by a panel of Subject Matter Experts (SMEs). A passing score on this examination part will be used to qualify applicants for the oral examination.

(b) Structured Oral Interview - TBD 
The oral interview will contain questions that assess technical knowledge and experience, and one's general fitness for successful performance in the position.

A total score will be computed using weighted scores on the written and oral examinations. Applicants must receive a passing score on the oral exam to be placed on the eligibility list.