Help Desk Administrator
Job Level
Mid-level position
Post Date
11/04/2017
Job Category
Administrator / Manager (of network or database)
Sector
Job Status
Areas of Responsibility
Part-time (50%) Systems Administrator reports to the Director of Information Technology
Responsibilities:
- Create and maintain comprehensive documentation as it relates to server and network topology, equipment and configurations
- Maintain active directory, user accounts, email, security groups and systems access
- Support of Google Apps for Education users, cloud and other web-based technology and services and associated end-user management
- Install, maintain and troubleshoot Apple and Microsoft based hardware and software in a networked environment
- Maintain an accurate and up-to-date inventory of all network, telecom, security, and backup-related hardware
- Assist Tech Department with delivering internal training, integration support, and help desk support
- Performance of maintenance and repair of PC-based computers, Apple computers, iPad, other devices peripherals
- Maintain and troubleshoot a variety of interactive and display technologies
- Participate in the deployment, maintenance and reclaiming of end-user workstations and peripheral devices
- Engage in regular professional development that supports department goals
Skills and Experience:
- Mac OS X and Windows skills
- Current, in-depth knowledge of network architecture, telecommunications, wireless, mobile and cloud technologies
- Experience with Audio & Visual Systems
- Experience in supporting a mixed platform environment (Mac OS X, Windows, Linux)
- Experience in an educational environment preferred
Desirable Traits:
- Love of technology as a tool for teaching and learning
- Diplomatic, collaborative and proactive
- Innovative and self-driven
To Apply:
Send a cover letter and resume to apply@dcds.net attn. Ali Fernandes, Director of
Technology, Dedham Country Day School, 90 Sandy Valley Road, Dedham, MA 02026.