Help Desk Technician

Marymount School of New York seeks a collaborative Help Desk Technician (entry level) to join its Technology Department for the afternoon shift (10:00 a.m. - 7:00 p.m.). The school has a 1:1 MacBook Air and iPad program with Windows-based machines in select offices. The ideal candidate will be solution-driven, knowledgeable, flexible, patient, and positive. Marymount’s Technology Department supports K - 12 students, faculty, and staff, across two campuses with a dynamic school environment. This is an in-person, full-time, salaried position on the Upper East Side of Manhattan. Special events will require evening support and weekend coverage. 

Requirements

• A degree in computer science or a related field

• A+ certification is a plus, but not required

• Experience in a help desk role preferred, but not required

• Some experience with G-suite administration and mobile device management (SaaS)

• Some experience with printers/copiers, basic LAN/WLAN, and phone systems

• Some expereince with Mac and PC environments

• Some experience with ticketing systems preferred, but not required

• Able to assist with carrying network/computer equipment, peripherals, and accessories.

• Able to travel between both campuses (within Manhattan)

Salary range: $55,000-67,000 annually