Helpdesk and Desktop Specialist

The Key School, MD

Job Level

Entry-level position

Post Date

04/10/2016

Job Category

Specialist / Associate

Sector

Information Technology

Job Status

Areas of Responsibility

Support / Help desk

Link to Job Posting

Responsibilities include the day-to-day support and maintenance of technology in academic and administrative use. The Specialist will provide first-tier end user support, install and repair equipment, package and deploy operating systems and software applications, and support of classroom audio-visual equipment. Experience supporting Windows and Mac OS X client computers, as well as a strong grasp on network fundamentals, is required.

The Helpdesk and Desktop Specialist reports to the System and Network Administrator and works closely with members of the Academic Technology department to support the academic program. This is a full-time, 40 hr/wk, 12-month position.

Qualified candidates should send cover letter and resume to Director of Finance and Operations Caroline Ewing at cewing@keyschool.org.