Information Specialist II/III

BASIC FUNCTION:  Under general direction, participate as an advanced level member of technology projects and support the analysis, development and implementation of district-wide computerized information systems in the areas of Financial Accounting, Human Resources, and Student Information.

DISTINGUISHING CHARACTERISTICS: Information Specialist Jr. (I) – Perform entry to intermediate-level duties under direct supervision; an Associate’s degree or equivalent in college-level coursework and two to four years directly related experience in computer hardware, software evaluation and selection, systems design, programming, implementation; and end user support and instruction.  Information Specialist III (II) – Perform complex advanced level duties with minimal supervision as a project team member; a Bachelor’s degree or equivalent and five years directly related experience in computer hardware, software evaluation and selection, systems design, programming, implementation; and end user support and instruction.  Information Specialist IV (III) – Perform the most complex and advanced duties and may serve as a project leader; a Bachelor’s degree or the equivalent and ten to twelve years directly related experience in computer hardware, software evaluation and selection, systems design, programming, implementation; and end user support and instruction.

REPRESENTATIVE DUTIES:  (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements).  E = Essential Functions   Under general direction, participate as an advanced level member of technology projects and support the analysis, development and implementation of district-wide computerized information systems in the areas of Financial Accounting, Human Resources, and Student Information. E Develop and implement appropriate procedures. E Develop new systems and provide continuing enhancement of existing systems. E Test and implement system modifications to ensure expected results and prevent negative impact to existing functions and processes. E Assist in performing business requirements analysis and system design analysis on specific initiatives, factoring in issues, dependencies, constraints and impacts to the enterprise-wide use of technology. E Develop, disseminate and implement appropriate user instructions, operational and technical documentation. E Understand and write computer operation documentations, procedures. E Develop and test new reports, computer programs, procedures and job control language. E Works with technology vendors to understand, support and enhance products and services purchased for the District. E Provide requirements to vendors for system modifications. E Maintain user accounts as they relate to enterprise software applications. E Assist with computerized information systems in the areas of Financial Accounting, Human Resources and other administrative systems. E Perform related duties as assigned.

MINIMUM QUALIFICATIONS: TRAINING, EDUCATION AND EXPERIENCE: Any combination of education, training and/or experience equivalent to: a Bachelor’s degree or equivalent and five years directly related experience in computer hardware, software evaluation and selection, systems design, programming, implementation; and end user support and instruction. Experience on a major computer project team is preferred. Experience beyond five years may be substituted for education.

LICENSES AND OTHER REQUIREMENTS: Valid California Driver’s License Employment eligibility that may include fingerprints, Tuberculosis and/or other employment clearance.

KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Windows Operating System, Microsoft Office, report writing software such as SunGard-BiTech’s Click, Drag and Drill (CDD) or Crystal Reports Methods, practices and terminology used in personnel, financial, budgetary and student information processing Principles and practices of databases, information systems and applications Principles of records management, modern office practices, procedures and equipment Principles and techniques of designing and developing computer programs Techniques of project management including work planning, scheduling, measurement and reporting

ABILITY TO: Maintain consistent detail-orientation  Establish and maintain effective working relationships with others Perform business and functional analyses and evaluate information processing problems, plans, procedures and requirements of an organization Learn and understand customer business processes and requirements  Tune and troubleshoot applications and database to resolve complex systems, data management, communication and interoperating problems Make sound decisions within established guidelines Formulate and express ideas on difficult or complex concepts clearly and effectively in written and oral presentations Plan, organize and complete tasks efficiently and in accordance with District quality standards

WORKING CONDITIONS: ENVIRONMENT: Office environment; driving a vehicle to conduct work.

PHYSICAL ABILITIES: Dexterity of hands and fingers to operate a computer keyboard; seeing to view monitors; hearing and speaking to exchange information and make presentations; lifting objects up to 60 pounds; sitting or standing for extended periods of time.