Information Technology – Assistant Director
Status: Full-Time, Independent Contractor
Term: 9 months, October 2017-June 2018, with prospect of full-time employment to follow
Pay: Depends on experience
Work Hours: Monday – Friday, generally 7:30 a.m. – 4 p.m.
Job Responsibilities:
· Troubleshoot, diagnose and resolve hardware, software and peripheral malfunctions.
· Respond to “emergency” tech support requests.
· Provide technical training and assistance to faculty and students concerning the operation of computer hardware, software and peripherals. Assist in creating documentation for users.
· Communicate with all levels of the organization and with various outside vendors.
· Perform all duties in a customer service-oriented manner, adhering to all school and applicable safety regulations, policies and procedures.
· Maintain knowledge of technological advances in computer hardware and software.
· Maintain a current and accurate computer equipment database.
· Manage inventory levels of computer supplies and equipment.
· Provide recommendations on Mac/PC acquisitions and peripherals.
· Perform other duties as assigned by the information systems network supervisor regarding various requests by students, parents and faculty.
· Must be able to carry up to 50 pounds.
Qualifications:
Required:
- Bachelor’s Degree in Computer Science, Information Systems or related field.
- Four or more years of professional Information Technology experience.
- Four or more years of software development, including analysis, design, development, application deployment, support and optimization for enterprise systems and technologies.
- Three or more years of application experience.
Desired:
- Experienced and therefore proficient in: server, network and hosting environments; User interfaces and user experiences; Quality assurance; Security concerns throughout programs; and Understands both customer and business needs.
- Experience with: Installing, configuring, modifying and maintaining computer hardware, software and peripherals including: Google apps and administration, Schoology, Blackbaud, Squarespace/Ecommerce, Office 365, Phone system, Network Multi-function printers;
- Experience with: Active Directory Group Policy Management; Asset management and IT service management architecture experience; and reating solutions for: configuration management, IT asset management, service management, workflows and automation, ITIL automation.
Interested candidates please send a resume to: Wes Reber Porter, President and CEO, wporter@damien.edu