Information Technology Manager

The EIT Infrastructure division is looking for an amazing leader to lead the Web Applications Team. Someone who can foster a team that is heavily engaged in customer service and exceptionally collaborates with all stakeholders. This leader will need to be able to nurture an organization’s culture that develops talent to meet an array of emerging challenges. This leader will need to understand how to listen, how to coach, and how to collaborate. We need someone who understands technology and technologists; people who get excited by making things work better; someone who can help smart people achieve great outcomes. If this sounds like you, read further. The EIT Infrastructure division provides a world-class set of technologies and services to a world-class university. We provide solutions and platforms on which the Penn State community can do great things. We’re here to enable. We’re here to support. We’re here to innovate. Our division is entering into a time of transformative change. We’re shifting from an organization that often leads with technology, to one that leads by understanding and meeting our customers’ needs. We desire to be a trusted and admired partner of Penn State IT and across the University while ensuring that the environment is safe and secure. This position will lead a team of highly specialized staff, providing oversight and management of day-to-day operations and project work. Responsibilities include Service Management activities for our Web Applications service offerings; the development of strategies and implementation plans for technologies and service; planning, resourcing, and budgeting; and ensuring our operational environments are aligned with best practices (e.g., architecture, security, disaster recovery, monitoring). The applicant must possess a working knowledge of the web applications domain including concepts such as: infrastructure as code, CI/CD pipelines, gitops, and containerization; have experience providing vision, strategy, project management, and innovation in operational environments; expanding capabilities year over year; and have experience developing and support staff development. Typically requires a Bachelor's degree or higher plus four years of related experience, or an equivalent combination of education and experience. The successful candidate should have additional experience managing or project leading enterprise technical teams.