Information Technology Specialist

Information Technology Specialist
 

George Mason University, University Life Technology Services invites applications for an Information Technology Specialist position. As a member of the University Life Technology Services team, this position will serve multiple departments within the division of University Life, however its primary responsibility will be to provide IT services for Student Health Services. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.
 

The Information Technology Specialist will provide IT support for Student Health Services’ medical software system and will work to maintain confidentiality and security for all patient information. This position will ensure that all desktops and systems are properly patched and maintained. The Information Technology Specialist will also serve as the subject matter expert for all departmental software packages. 
 

This position will further serve on the University Life Technology Services team, will collaborate on division projects and will adhere to University and Departmental standards for security and standards. 
 

Responsibilities:

• Serve as subject matter expert (SME) for all systems and components of Student Health Services

• Ensure security, industry compliance, and proper maintenance of all health systems.

• Oversee and maintain desktop operating systems and enterprise systems managed by the department

• Verify systems by conducting system audits and reviews

• Design, develop, and implement policies and procedures for systems and process

• Maintain organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies

• Ensure successful completion of projects through coordination of departmental resources and timetables

• Serve on the University Life Technology Services team, assisting with division projects and initiatives 

Required Qualifications:

• Bachelor’s degree or equivalent combination of education and work experience

• Excellent customer service skills

• Understanding of information technology best practices and concepts

• Demonstrated knowledge of advanced desktop support processes and network concepts

• Strong written and verbal communication skills including technical writing skills with the ability to present to a diverse group of users

• Ability to map user requirements to information technology implementation plans

• Strong problem solving and communication skills required

• Ability to work independently in a fast-paced, diverse environment

• Ability to multitask, problem-solve, be detailed-oriented, and manage competing priorities

Preferred Qualifications: 

• Experience managing HIPAA-compliant systems

For full consideration, applicants must apply at https://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Great Careers Begin at Mason! 
 

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education. 
 

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create. 
 

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/! 
 

George Mason University, Where Innovation is Tradition.

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/