Information Technology Technical Associate

 General Summary:

To assist in the research, development, maintenance and support of the services provided by ION Infrastructure Applications team to Administrative Technologies and its customers in accordance with University needs, specifications, and policy and as designated by the immediate supervisor. 

The Primary focus for this position will be as a Systems Administrator, focusing to develop, optimize, implement and maintain the services provided by ION Infrastructure Applications team.

Required Qualifications: 

1. Any combination totaling two years from the following categories: 
a. Progressively more responsible work experience in IT-related profession 
b. College course work in Information Technology (IT), IT Management, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: 
- 60 semester hours or Associate's Degree equals one year 
- 90-120 semester hours or Bachelor's Degree equals two years 

2. Active working experience in server Systems Administration specifically with Microsoft Windows Server and Linux (Red Hat Enterprise Linux). 

3. Demonstrated professional experience with hardware and software technology integration in large computing environments. 

4. Demonstrated experience working with internal and external teams to develop, implement and maintain hardware, software, and services. 

5. Demonstrated knowledge of networking concepts. 

6. Foundation qualification in Information Technology Infrastructure Library (ITILv3) or ability to obtain within 6 months of hire. 

7. If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. 

Desired Qualifications:

1. Experience in Email administration leveraging both Microsoft Exchange Online and On-Premise. 
2. Demonstrated scripting skills using Microsoft PowerShell. 
3. Previous administration of Microsoft Office 365 tenants and applications. 
4. SharePoint farm administration 
5. Experience with directory services such as Active Directory or LDAP. 
6. Virtual Computing experience using VMware technologies 
7. IT security background is a plus 
8. Cloud Computing experience (Amazon AWS, Azure, etc.) 
9. Experience in automation of tasks 
10. Experience with web services, specifically IIS, Apache and Tomcat

For full consideration, the application and all supplemental information must be submitted on-line. Please complete the entire employment application including the education and work history background. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. The employment application (not resume/cover letter) will be reviewed to determine if applicant meets minimum qualifications. Please be complete in the duties and responsibilities section for each position listed. 

The Civil Service examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. 

Copies of transcripts (may be unofficial), and any certifications MUST be submitted in order to receive full consideration for this position. If applicable, DD214 must be submitted to Jill Smith by the posting deadline via fax to 309-438-0011, or sent to Human Resources, Campus Box 1300 Normal, IL 61790-1300. 

Please upload a cover letter, resume and a reference list of three business references with name/mailing address/title/phone number.  

The active register for this classification will be voided after the position is filled. 

Illinois State University is an Equal Opportunity/Affirmative Action Employer.  

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at 309-438-3383. 

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.