Instructional Technology Specialist

This is the most exciting time to be working at Los Angeles Pacific University, part of the Azusa Pacific University System! With our team of dedicated professionals and faculty, we are creating a new hope for the future by investing in lives through learning pathways that are Christ-centered, flexible and accessible.

If you want to join a dynamic, God-first culture that strives to provide quality academic programs to countless students, we welcome you to apply.

Be a part of this powerful campus of an already-prestigious university that offers flexibility and innovative delivery of education to learners everywhere.

If you have a passion for service, education and innovation, we’re interested in talking to you!

We offer a competitive benefits package for eligible employees including: 30 days PTO, med/dental/vision plans, life/LTD/ADD insurance, retirement and tuition assistance 

Job Description

The Instructional Technology Specialist works as a member of a team of technology and media design specialists in a higher education setting. This role collaborates with eLearning team members to develop, implement and support instructional technologies for the development, deployment and support of online courses at Azusa Pacific University College (UC). This includes supporting the elearning helpdesk operations, performing course updates, course shell backup and restore, site-wide edits, supporting enrollment management and assisting with site administration duties. This specialist follows university best practices in online course development, instructional media design and must be able to edit or script HTML code. 

Required Experience / Education

• Christian Commitment: Vital Christian faith and lifestyle

• Supportive of the evangelical mission and purpose of UC and the Azusa Pacific University System

• Bachelor's degree in instructional technology, web development or related field 

• Experience in supporting course management or learning management platforms

• Three years experience in production and development of instructional content for online learning

• Current knowledge of web 2.0, social media technologies and emerging technologies

• Experience in a production environment for education, training, and/or digital media development

• Competence in developing online courses for delivery in university learning management system, Moodle

• Experience coding/editing HTML5 

Desired Experience / Education

• Bachelor’s degree in instructional media design, and/or graphic design, web media design and practices

• Minimum 3 years work experience in higher education, with substantial experience converting content for, setting up and supporting online learning courses.

• Experience with helpdesk support of users of a learning management system or website

• Experience with Adobe Captivate and/or Articulate or similar elearning authoring tool

• Familiarity with site administration of learning management systems (e.g. Moodle)

• Experience in producing training materials, screen captured demonstrations and tutorials

• Familiarity with video production and online video compression formats

• Experience with academic institutions, adult learners and higher education faculty

• Familiarity with guidelines and development requirements for accessibility in educational websites

• Familiarity with PHP/SQL

Primary Duties

• Performs a support role in eLearning Helpdesk responses, providing troubleshooting, just in time training and course support

• Assists manager or lead with site administration tasks, course updates, enrollment management and elearning helpdesk tasks

• Prepares, creates and/or converts various types of content for online courses, including text, graphics, and rich media such as audio, video or instructional media

• Develop multiple courses at a time within a specified timeframe

• Work with elearning team members to identify and implement innovative technologies that provide platforms for collaborative and engaging student learning experiences 

• Develops interactive and simulation training modules from pre-designed storyboards

• Carry out other duties and responsibilities assigned by AVP, manager, or lead

Knowledge, Skills, and Abilities

• Strong written and oral communication skills, and the ability to maintain high levels of creativity and quality

• Ability to be flexible in work assignments that may require changing priorities regularly

• Stays on top of assigned work priorities checking in with Director and Managing Technology Lead to clarify, confirm and strategize about priorities, workload and workflow

• Strong organizational skills and the ability to meet project deadlines, stay on track, and communicate workflow obstacles while working on multiple ongoing projects simultaneously with great efficiency and attention to detail 

• Self-starter with the ability to work in a team-based, fast-paced atmosphere with high standards for quality, accuracy, and innovation

• Ability to interpret, adapt, and apply guidelines and procedures in a complex university setting

• Ability to be proactive, take ownership of assigned responsibilities, and work with little supervision

• A positive, cooperative, Christ-like attitude supportive of the University and its mission

• A “servant’s heart” that delights in providing the highest quality academic support services

Mental Demands

• Ability to gather data, compile information, and prepare reports

• Ability to investigate, analyze information, and draw conclusions

• Ability to engage in critical thinking, exercise independent judgment, set priorities, and solve problems

• Ability to maintain confidentiality and manage confidential information

Physical Demands

This position typically includes the following physical demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, walk, and sit for extended periods of time

• Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment

• Visual acuity to read words and numbers

• Speaking and hearing ability sufficient to communicate in person or over the telephone

• Ability to exert up to 10 pounds of force and occasionally lift and/or move up to 15 pounds

Technologies

• GoogleApps / Gmail

• Word processing software—Microsoft Word

• Presentation software—Microsoft PowerPoint 

• Digital design software (desirable) – Adobe: Photoshop, Illustrator, InDesign, Captivate and/or Flash

• Spreadsheet software—Microsoft Excel 

• Learning Management System—Moodle

• Media Technologies (desirable) – video and audio capturing/editing software, graphic design, social media, online hosting services, eg., Youtube, Vimeo and/or VoiceThread.com

• Web technologies – Knowledge of and basic experience with HTML5 (required); HTML/CSS, Javascript (preferred)

Compensation
Paygrade 8: $19.49-$24.36/hr

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and Los Angeles Pacific University reserves the right to change this job description and/or assign tasks for the employee to perform, as the University may deem appropriate.

Non-discrimination Policy

Los Angeles Pacific University does not discriminate on the basis of race, color, national origin, gender, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.