IT Coordinator

Job Duties:

• Provides user support for faculty, staff, and students

• Answers inquiries via telephone, e-mail, and walk-in traffic

• Performs light maintenance and installation of networked and local printers

• Performs PC, Chromebook, and Mac desktop/laptop/tablet troubleshooting and repair

• Responds to classroom technology support requests

• Assists faculty and staff with smartphone/mobile device setup and troubleshooting

• Performs installation and troubleshooting of VoIP devices

• Installs and configures workstations and peripheral devices

• Installs and configures digital signs

• Assists faculty and staff with audio-visual systems setup for school events and presentations

• Manages building access control system

• Manages school bell system

• Administration of the security camera system

• Maintains detailed inventory of technology assets

• Escalates Level 2/3 issues to 3rd party IT provider

• Other duties assigned

Requirements:

• Associate degree or higher in computer science or related field and 3 years of experience working in a technical support or customer service role. A combination of related education and experience may be considered.

• Experience supporting K-12 schools highly preferred

• Experience supporting a multi-user network

• Proficiency in most recent version of Microsoft Windows, ChromeOS, IOS, and Mac OS operating systems

• Familiar with administering Office 365 and G-Suite for Education (Google Classroom)

• Familiar with using and supporting audio/visual equipment

• Strong problem-solving and analytical skills, team orientation, and ability to work in a dynamic and diverse work environment

• Excellent verbal and written communication skills to work with a wide range of computer users

• Knowledge of and/or willingness to learn the basic teachings of the Catholic Church

• Ability to lift up to fifty pounds

Salary Range:

• Expected pay range is $40,000 - $65,000. Actual hiring range may vary based on qualifications and experience.

• Strong benefits package, including health, dental, and vision benefits (cost is shared between employer and employee), life insurance, short-term and long-term disability, vacation and sick leave.