IT Infrastructure Administrator

The IT Infrastructure Administrator is responsible for the design, installation, and configuration of the  school’s computer networks, systems, user devices, and other technology services. Additionally, this person  will take the lead role in researching, formulating, and implementing solutions to the school’s technical needs  and challenges.

Ensure the operational health of the network, servers, security, backups, firewall, telecommunications  systems, and Internet service.

• Determine and enact hardware retirement/upgrade cycle for infrastructure equipment and user devices. • Develop and regularly audit technology policies and disaster recovery plans.

• Consult on the technology budget for technology resources, including hardware, software, and third party contracts.

• Provide selection recommendations for changes and upgrades to technology systems. • Project manage IT infrastructure implementations and upgrades.

• Serve as the School’s technical contact to vendors, including the negotiation of technology service contracts and purchasing agreements.

• Supervise the maintenance and repair of all school technology (laptops, printers, servers, networking equipment, A/V equipment, etc.).

• Oversee the distribution and deployment of faculty and student devices.

• Implement software upgrades and patches on all school devices and equipment.

• Develop and maintain accurate and complete documentation of the School’s IT environment, including a regularly audited asset inventory.

• Provide resolution of complex problem tickets escalated from other members of the technology department.

• Work closely with Technology staff to support and assist the implementation of technology initiatives.

• Collaborate with the Safety Coordinator and Facilities Director to implement and maintain the school’s access control, surveillance systems, and security policies.

• Desire to be part of building the larger school culture and community, particularly with regard to diversity, equity and inclusion efforts.

Qualifications:

• Bachelor’s degree in Information Technology, or a related field. Advanced degrees or certifications are a plus.

• Ability to identify potential areas where existing technology policies and procedures require change, or where new ones need to be developed in order to adhere to future technology standards and concepts.

• Technical experience with network and systems administration including, but not limited to, TCP/IP networking fundamentals, firewall, and network security concepts, Microsoft Active Directory, Azure Active Directory and Intune, and mobile device management solutions.

• Experience supporting SMART Boards, projectors, and other AV equipment.

• A detail-oriented and strategic approach to workload priorities.

• Desire to be part of building larger school culture and community, particularly with regard to diversity, equity, and inclusion efforts.

• Ability to communicate and collaborate effectively with colleagues.

• Experience working in a school environment is a plus.

Physical Requirements and Work Environment  

• Generally works in standard office conditions and climate, often at a desk and computer for extended periods of time.

• Occasionally lifts items up to 50 pounds.

• Occasionally required to ascend and descend ladders and work in confined spaces.