IT Manager

The position’s primary responsibilities are to provide stable functioning of  the School’s IT infrastructure, to ensure IT devices supporting teaching, learning and staff work are functioning properly and smoothly, and to provide  appropriate information security and data privacy. This is a hands-on position working closely with the Digital Learning Catalyst and providing excellent direct Level 1 and 2 helpdesk support to all end users. IT devices include Apple MacBooks, I-Pads, I-Pods, Chromebooks, Windows desktop, laptops and servers and Meraki Network switches and wireless AP’s. The primary software systems are Google Apps for Education, Blackbaud Raiser's Edge and Financial Edge, and Rediker student information system. The IT Manager works closely with the Business Officer and the IT/Digital learning Team to develop and implement long-range and annual plans which support and respond to the School’s mission and strategic plans. Occasional evening and weekend work hours are likely. The IT Manager reports directly to the Business Officer. 

The overarching goal of the IT Manager is to maintain consistent uptime of the infrastructure, services, and deployed systems and devices.

Qualifications:

Qualifications & Qualities:

• Familiarity with and commitment to the mission of independent schools and Trinity Episcopal School

• 3 to 5 years experience supporting a 550+ user device environment in a dynamic, fast-paced workplace where competing priorities are common.. 

• A degree in a technology-related discipline, graduation from technical school, and/or recognized industry certifications related to hardware/software, desktop operating systems, networking or similar field.

• Ability to troubleshoot and resolve technical issues involving Windows Servers and VMWare, Windows and Apple OS’s, Meraki, Blackbaud and Google Apps.

• Customer-focused attitude and commitment to quality end user support.

• Commitment to our three primary values of scholarship, diversity and spirituality.

• Ability to be a self-starter and initiator, and ability to effectively work independently and on a team.

• A high level of energy and ability to work simultaneously on multiple tasks/projects.

• Integrity, sound judgment, self-confidence, maturity and a sense of perspective

• Excellent interpersonal, presentation, writing, organizational and communication skills

• A love for children and a willingness to go above and beyond on behalf of students

• Demonstrated sensitivity to students, faculty and staff of varying racial, ethnic, religious, gender, cultural, disability, sexual orientation and socioeconomic backgrounds.