IT Operations Supervisor
IT Operations Supervisor
Information Technology Department of Wilshire Boulevard Temple & Schools
Position Overview:
The IT Supervisor will oversee and delegate day-to-day IT operations for Wilshire Boulevard Temple, Schools, and other entities. This is a non-remote (on-site position).
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Lead weekly meetings with support staff to ensure projects are completed.
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Supervise IT support staff to prioritize work to meet outcomes, monitor workloads, review progress of projects, and provide feedback where necessary to staff.
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Supervise and participate in the installation, configuration, troubleshooting, maintenance, and repair of applicable technologies and associated equipment.
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Assist with managing the organization's strategic technology vendor management to meet company needs and comply with required quality standards.
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Position will work closely with all WBTLA’s departments to ensure their IT needs are met.
Preferred Certifications:
- COMPTIA
- N+
- Security+
- A+
- ITIL v4
Technical Experience:
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Google Workspace
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Adobe Suite
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Office Suite
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Printer/Copier technologies
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Windows Server 2016-2022 (AD/DNS/DHCP/NPS)
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Cisco Switches and Access Points
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Catalyst
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Meraki
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OpenDNS
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Jamf/MDM Software
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Windows 10/11/future Windows OS
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HP/Dell Physical servers
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DRAC
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ESXi/VMWARE/Virtual Machines
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Server Room infrastructure hardware
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Avigilon
Professional Conduct and Attributes:
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A commitment to supporting students, staff, parents and peers.
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A high degree of professionalism and the ability to have challenging conversations.
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Desire to be reflective in practice, an ongoing learner, and to work collaboratively and respectfully with fellow professionals.
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Strong ability to manage multiple projects.
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Compassion, understanding, and patience.
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Excellent written and oral communication skills.
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The ability to remain calm in crisis situations.
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Timeliness and punctuality are essential.