IT Project Manager & Business Analyst

The IT Project Manager & Business Analyst, as a member of the Client Engagement Services team, is responsible for developing and managing technology projects and associated costs, establishing project timelines and scope and guiding projects to completion within agreed upon timelines and standards.  

Responsibilities include: developing project plans and budgets, communicating with key stakeholders, effectively collaborating with project leads and resources, developing and maintaining project timelines, associated milestones and communication plans, and managing project resources.  

REPORTING RELATIONSHIP:  

This position will report to the Deputy CIO/Exec Director of Client and Engagement Services

EDUCATION REQUIREMENTS:

Bachelor’s degree in business or communications, IT, or a related field.

DUTIES AND RESPONSIBILITIES:

Primary duties and responsibilities include: 

• Create & manage project plans 

• Define project schedules, allocate resources and monitor progress 

• Align project objectives with institutional goals, and ensure project teams and stakeholders have a common understanding of project deliverables 

• Deliver and install technology solutions on schedule and within budget parameters 

• Assist project team with the design and development tasks 

• Lead process of issue identification and resolution 

• Manage risk tracking process 

• Monitor and manage scope and alert stakeholders and technology resources in the event of scope changes 

• Oversee project documentation, including project charters 

• Cultivate partnerships between client, technical teams and stakeholders/sponsors 

• Manage multiple projects simultaneously

QUALIFICATIONS: 

According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Experience:   

• Minimum 4+ years’ work experience in a fast-paced professional environment 

• Preferred: Experience in higher education 

• Proven ability to onboard and facilitate the execution of complex business projects 

• Customer-facing experience in scoping and analyzing business requirements and objectives 

• Proven customer engagement experience 

• Experience with project management processes

Required Skills: 

• Proven work experience in project management or an equivalent combination of training and experience necessary to complete the responsibilities of the position 

• Broad knowledge of business practices, project management and IT systems 

• Microsoft Office: Word®, Excel®, PowerPoint® 

• Proficiency with related software tools including but not limited to

  • ProjectManager.com, JIRA, MS Excel, etc.

• Ability to build and maintain productive relationships with a wide range of personalities and constituencies 

• Demonstrated ability to be forward-thinking and innovative while understanding client needs and the capabilities of IWU business processes and technologies 

• Diplomatic and tactful written and verbal communication skills with the ability to influence others 

• Deliver powerful presentations and articulate in a confident manner that engages others 

• Strong customer service skills and ability to foster this in others 

• Be an independent, self-initiated worker, as well as a team player 

• Capable of balancing attention to detail with overall project scope to drive results 

• Critical thinking and problem-solving skills. Recognizes problems or situations that are new or without clear precedent. Evaluates alternatives and drives to optimal solutions 

• Ability to be versatile and handle multiple projects and re-prioritizations simultaneously 

• Strong planning and organizational skills, including attention to detail and multi-tasking 

• Ability to build business cases and action plans 

• Proactively engage present and future stakeholders in design, priority setting and implementation 

• Demonstrate organizational savvy; understand the organizational functions and general processes 

• Possess meeting management and facilitation skills 

• Demonstrate understanding and application of best practices in project management methodologies 

• Employ effective organization and time management techniques 

• Ability to manage and resolve conflict in a collaborative manner

LIMITATIONS AND DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. In addition, nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. 

Indiana Wesleyan University is committed to equal opportunity in employment and maintaining a work environment free from all forms of unlawful discrimination.  Accordingly, the University affords equal opportunity to all employees and prospective employees without regard to race, sex, color, national or ethnic origin, disability, age, genetic information, veteran status, or any other status protected by law. 

These have access to all the rights, privileges, and programs generally made available to employees at the University.  It does not discriminate in the administration of its policies, programs, nor during any phase of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment. 

As an educational institution operating under The Wesleyan Church, Indiana Wesleyan University reserves and exercises its privileges under applicable law to prefer employees on the basis of religion and who are best suited to its religious purpose.

Indiana Wesleyan University is an Equal Opportunity Employer