IT Project Manager III

Independently coordinate complex procedures and execute work necessary to successful IT project completion in a unit or department, requiring high levels of cross-functional integration and involving multiple disciplines to be managed. Perform project management oversight of small projects or one or more large tasks within a larger project.

Job Code

I0057P IT Project Manager III 

Job-Specific Responsibilities

BASIC FUNCTION:
As a member of the newly created Project Management Office within the Harvard Medical School (HMS) IT department the Project Manager will establish and implement the project management discipline to guide and plan for project success from project inception through project completion.  The project manager will be assigned to one or more highly complex technology projects or programs that span multiple functional areas and technology units within HMS and the IT Department.
The project manager will lead the stakeholder communications program; coordinating directly with functional process and data owners to understand and incorporate multiple functions and user perspectives into the project and plan for successful user acceptance testing and rollout to meet end user needs and school objectives.
The project manager will seek out and coordinate with other IT leaders and project managers, technologists, and support staff to ensure projects are planned for successful transition to production support, and to improve the maturity of the IT Project Management processes and toolsets for enhanced collaboration across IT and HMS.
The project manager’s primary assignment is to support the project management needs of the IT Infrastructure group.  Supporting all infrastructure projects from initiation and scope, through requirements gathering, planning, implementation, and close out, focusing on process, documentation, and communication.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Manage projects from project inceptions to successful completion; leading the orderly progression of projects from the proposal stage through project completion by interacting with administrators, IT staff, faculty, hospital staff and the Societies.
• Coordinate with stakeholders and technologists to define agreed upon project scope, outcomes, requirements, schedule, and resources; develop actionable project plans and project artifacts; identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery.
• Lead Change, acting as change agent use skills and expertise to inspire a shared purpose of intent, drive project awareness, communications, and training while ensuring effective transition into operations.
• Manage resources, scope, prioritization, work-plans and the investigation of future enhancements
• Develop and implement project communications framework to ensure well-informed stakeholders, end-users, and technical staff.
• Facilitate and drive work sessions; leveraging flexible toolkit of techniques, with the ability to adapt the approach to the needs of the project.
• Coordinate with key stakeholders across the HMS community and affiliate hospitals to ensure the smooth execution of any projects
• Organizing and leading meetings, focus groups, and presentations
• Liaising with stakeholders and vendors to lead discovery of both technical and non-technical solutions to meet requirements
• Overseeing development, testing, and user acceptance
• Provide guidance to IT PM community, as an active contributor of standards, processes, and toolsets that broaden and mature the project management discipline across HMS IT.
• Other duties as assigned.

Continued in Additional Information

Typical Core Duties

• Collaborate to review project plans and proposals and develop project objectives; identify project responsibilities by determining the phases and elements of the project; calculate time frames and sequence the stages of the project
• Develop and manage project roadmap
• Execute, coordinate, and perform technical aspects of project; research issues 
• Review, evaluate, approve, and monitor cost schedule and technical scope baselines
• Ensure the preparation and delivery of required project documentation
• Prepare and provide project status updates
• Contribute to communication plan and change management 
• Absorb and leverage project related technology to ensure effective project management and collaboration
• May provide training to clients/staff
• Apply Harvard University’s IT technical standards and best practices
• Abide by and follow the Harvard University IT Code of Conduct

Basic Qualifications

• Minimum of two years’ post-secondary education and/or relevant work experience 
• Demonstrated cross-functional project management experience

Additional Qualifications

• Knowledge of Microsoft Office Suite, advanced Excel skills
• Knowledge of information technology applications, processes, software and equipment
• Knowledge of advanced IT project management principles (e.g. Agile) and software
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
• An attitude that supports an Agile working environment

Certificates and Licenses

• Completion of Harvard IT Academy Project Management Foundations course (or external equivalent) preferred
• PMP or other relevant certification and experience preferred, e.g., Scrum Master

Working Conditions

• Work is performed in an office setting