IT Support Specialist

Job Level
Entry-level position
Job Category
Specialist / Associate
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Support / Help desk
The Information Technology (IT) Support Staff will oversee technology at Wornick Jewish Day School in alignment with priorities as expressed by the Head of School and her leadership team. The position will provide daily, hands-on technology procurement, setup, deployment, maintenance, repair and coordination with technology vendors as needed. The candidates for the position should have familiarity with an educational environment, and must be ready to explore and introduce cutting edge technology. The position will coordinate with, and obtain strategic and practical support for planning and resource implementation, and Campus network from the Director of Information Technology & Infrastructure and staff assigned to that position.

Setting: Wornick Jewish Day School is a K-8 independent school located in the San Francisco Bay area. It shares a 12-acre campus with the PJCC (Peninsula Jewish Community Center). The campus itself and the school in particular, is an active, bustling environment. While the school shares network infrastructure, servers and security systems with the PJCC, the business processes, educational software, and website are separately managed and supported. The PJCC supervises the Director of Information Technology & Infrastructure and staff assigned to that position.

The School is distinguished for its emphasis on an integrated curriculum that emphasizes connections across academic subjects and among students, families and the community. There is extensive use of technology in the School. An inspiring environment, supportive administrators, engaged students and an involved and committed parent community makes Wornick an enjoyable place to work.

Qualifications:

 Bachelor’s degree or equivalent in computer science, management information systems or related field
 Educational-technology experience
 Experience with ISTE standards for technology in the classroom
 Google Classroom or Apple Classroom experience
 Experience with the use of commercial grade audio/video systems
 Experience supporting a STEM/Maker’s Lab
 Experience supporting a school administration system
 Possible experience with website design
 Effective communicator
 Team Player

Responsibilities

Manage the modification, expansion and maintenance of the data infrastructure to ensure efficient and safe growth and development of IT serves for teachers, students and staff.
Hands on contributor and provide desktop support
Manage PC/laptop, mobile device setup and deployment, which is primarily Macbooks and Chromebooks, and some window-based PCs.
Manage applications for business/education including a variety of educational software, Google apps, CRM database (Veracross), financial application (Blackbaud), and website.
Maintain and resolve technical problems with hardware including network printers and software.
Coordinate Campus internet protocol and Wifi network with the Campus
Knowledge of back up and disaster recovery software procedures.
Manage software and hardware licenses, plus inventory of all IT equipment.
Provide training and technical support for teachers, students and staff.
Establish and maintain technical and operating policies, procedures and documentation.
Research software and hardware requirements to provide recommendations regarding applications and purchases.
Maintain currency with developments in education technology

Job Type: Full-time
 
Contact
Esther Gillette
jobs@wornickjds.org