IT Support Technician

Start Date: Immediate

Reports to: Director of Technology & Risk Management

Part-time, 12-month position

Brooklyn Heights Montessori School is seeking an IT Support Specialist starting immediately. Brooklyn Heights Montessori School offers a challenging and comprehensive curriculum built on the philosophy of Maria Montessori to children aged two years through eighth grade. Students work and learn in mixed-age classes led by teaching teams of thoughtful and well-trained professionals. The students have exposure to a full range of academic and artistic courses. BHMS also offers an after school program and a summer day camp. The School is housed in a beautiful facility in the Cobble Hill section of Brooklyn and is ideally located for convenient access to all parts of Manhattan and Brooklyn

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: 

• Working as part of a nimble and supportive team to ensure the successful integration, usage, and continued functioning of technology at the school 

• Supporting employee and student use of technology in a fast-paced academic environment

• Assisting employees and students on a variety of hardware and software issues

• Responding to tech support tickets, telephone calls, email, and in person requests for technical support

• Troubleshooting basic networking issues

• Supporting and troubleshooting Audio/Video equipment across campus

• Seeking out and participating in professional growth opportunities embracing a growth mindset

Salary is competitive and based on experience and qualifications. 

Brooklyn Heights Montessori School has an institutional commitment to the principles of diversity, social justice and equity. In that spirit, BHMS does not discriminate in violation of the law on the basis of race, religion, creed, color, gender identity or expression, sexual orientation, age, physical challenge, national or ethnic origin, ancestry or any other characteristic.

SKILLS & REQUIREMENTS:

• Bachelor's degree in a technology related discipline 

• 3-5 years of experience supporting technology 

• Passion for technology and dedication to staying current in the field 

• Apple certified technician, A+ IT Professional preferred 

• Expert knowledge and experience in configuration and troubleshooting of computer hardware and operating systems including MacOS, Chrome OS, and iOS 

• Expert in G Suite cloud computing, productivity and collaboration tools

• Strong Audio/Visual support required 

• Familiarity with the following technologies preferred: Chromebook management, G Suite administration, Cisco Meraki, Addigy MDM, SSO 

• Ability to communicate in a friendly, professional, and timely manner with students, faculty, staff and parents 

• Excellent time management skills