IT Support Technician

IT Support Technician – Mission Support Centers
Location: Denver, CO multiple locations

Are you ready to bring your professional talents and Catholic faith together to make a true difference in the world? The Archdiocese of Denver is seeking two HR Generalists to support our parishes, schools, and Pastoral Center employees while advancing our mission to rescue all people in Jesus Christ for the glory of the Father.

Why Join Us?

• Live Your Faith: Be part of a workplace where Catholic values are celebrated and integrated into daily life.
• Mission-Driven Work: Your contributions will have a lasting impact on our Church and community.
• Collaborative Culture: Join a supportive team committed to fostering human flourishing and proclaiming the Gospel.

Key Responsibilities

• User Support: Provide tier 1 support for software, desktops, laptops, and network systems, including installation, troubleshooting, and repair of computers, printers, and related equipment, while coordinating with vendors for repairs as needed.
• Technology Improvements: Propose and implement technology enhancements, collaborate with the IT team on solutions and process improvements, and assist with managing and documenting IT projects.
• Client Communication: Track and report project statuses to the MSC Team Lead, team members, and parish or school leaders, as necessary.

Qualifications

• A practicing Catholic eager to carry out the mission of the Archdiocese to rescue all people in Jesus Christ for the glory of the Father.
• Align with the values and mission of the Catholic Church and possess a willingness to practice human resources from this faithful perspective.
• Associates Degree in Technology or related field preferred.
• 2-5 years of experience in technology and customer services preferred.
• Customer-focused with a passion for troubleshooting and assisting with technology, proficient in configuring and deploying desktops, laptops, and operating systems (Microsoft, Apple, Google Classroom), with a strong understanding of software and installation procedures.
• Resourceful problem solver, flexible and detail-oriented with the ability to manage multiple tasks, committed to confidentiality, integrity, and team excellence, and an effective communicator with strong documentation and project management skills.

Great Benefits

Comprehensive health, dental and vision coverage options

Teladoc Services

Alternative Care coverage options for Chiropractic/Acupuncture/Spiritual Care/Massage Therapy/Naturopathy.

Natural Family Planning up to $500 per year for education, supplies, and materials.

Maternity Management Program Guidance and educational materials

Paid Parental Leave

Generous Paid Time Off: 22 days starting (accrued) + 18 paid holidays (including the full week between Christmas and New Year’s.

Retirement Plan: Annual Employer Contribution of 6% of salary to retirement plan plus employee deferrals.

Employer-Paid Life Insurance, and Short & Long-term disability

Catholic Biblical School: Free and discount courses