IT Technical Support Specialist
Job Level
Entry-level position
Post Date
07/01/2017
Job Category
Specialist / Associate
Sector
Job Status
Areas of Responsibility
The Out-of-Door Academy is a coeducational, college preparatory, independent day school serving over 750 students from pre-kindergarten through twelfth grade in Sarasota, Florida. Founded in 1924, The Out-of-Door Academy is one of the oldest independent schools in Florida and a founding member of the Florida Council of Independent Schools. The school’s mission is to provide an environment in which students strive to achieve high academic goals and to build character through a balanced program of academics, the arts and athletics. Out-of-Door’s core values: Respect, Integrity, Service, Excellence and Responsibility are the foundation of our school community.
The Out-of-Door Academy currently has an opening for an IT Technical Support Specialist. This is a full-time administrative support position reporting to the Director of Technology. This position will be responsible for installing and configuring computing hardware (desktops, laptops, tablets, mobile phones, printers, etc.), software, A/V equipment, and network cabling; troubleshooting and correcting problems that occur when using technology; training in the effective use of the technologies we provide; supporting and collaborating with the faculty in the use of innovative new educational technologies in the curriculum; updating the status of trouble tickets in our help desk system; and keeping accurate records of technology inventory.
The successful candidate will have two or more years of experience providing IT support, preferably in an academic environment, and excellent organization and communication skills. Demonstrated technical breadth and depth in supporting Apple devices is required, as is knowledge of Microsoft technologies. The candidate must also demonstrate a history of working collaboratively in a team environment and earning the trust of faculty and administrators. The ability to communicate effectively and appropriately with adult colleagues is required.
Minimally, the candidate should have two or more years of experience, preferably in a not-for profit environment; independent school experience would be a plus. Excellent communication skills, a solid understanding of accounting principles, strong organizational and analytical skills, a strong understanding of confidentiality, and a positive disposition with high energy and strong work ethic would be key factors under consideration for this position. References should speak to the applicant’s professionalism, experience and ability to work effectively with colleagues in a high-paced work environment.
The Out-of-Door Academy is an equal opportunity employer. Interested candidates for the IT Technical Support Specialis position should visit our career center and complete an on-line application at www.oda.edu/careers.