Network Administrator

Germantown Academy is an independent, coeducational, college preparatory day school located on a beautiful 126-acre campus in the Fort Washington suburbs near Philadelphia, Pennsylvania. The school serves more than 1,200 students in grades PK-12. Founded in 1759, GA is America’s oldest non-sectarian day school with rich traditions and a strong commitment to ongoing innovation of curricular and pedagogical practices.

Germantown Academy is committed to the work of equity and inclusion and believes that equal opportunity in all aspects of employment supports the mission of the school and the successful attainment of our strategic objectives. Candidates must exhibit an appreciation of, a sensitivity to, and a respect for a diverse academic environment, inclusive of students, faculty, and staff of varying socioeconomic, cultural, ideological and ethnic backgrounds.                                                                                                        

Position Purpose:

Reporting to the Assistant Director of Information Technology, the Network Administrator’s role is to ensure stable and efficient operation of Germantown Academy’s IT infrastructure including endpoints, servers, and networked systems. This includes planning, developing, installing, configuring, maintaining, supporting, optimizing, and securing all network infrastructure, servers, and associated applications, both on-site and cloud based. We are seeking qualified, experienced candidates for the full-time position of Network Administrator, beginning as soon as possible. This is a 12-month position which offers an excellent array of benefits and a highly competitive salary.

Key Responsibilities:

• Manage, maintain, and support all network infrastructure including switches, routers, Wi-Fi, telephony, VPN and Firewalls 
• Apply routine patches, upgrades, and updates to all network infrastructure
• Proactively monitor for network issues and work to optimize network infrastructure
• Design, develop, document, and implement common practices and procedures for network operations
• Support the System Administrator to manage, maintain, and support all physical and VMware virtual servers and networked applications
• Strategically plan for future upgrades and migrations for server and networking hardware and software 
• Work with the Assistant Director of Technology to monitor and respond to Cyber Security alerts
• Manage Active Directory policies, account access, and security via hybrid local/Azure Active Directory
• Manage, maintain, and upgrade client/server applications 
• Support interoperability between client/server platforms 
• Work with Systems Administrator to monitor backups
• Maintain DNS, DHCP, and other server-based network protocols 
• Implement and maintain connections between on-site services and cloud-based services to ensure consistent end user access to the cloud-based services 
• Monitor and report issues with cloud-based services and work with the vendor to troubleshoot and expedite the resolution of issues  
• Support/troubleshoot interoperability between client/server platforms 
• Respond to Help Desk tickets, phone calls, email and face-to-face requests for technical support in a timely manner
• Identify, research, and resolve technical issues
• Configure, install, maintain, and upgrade Windows and Apple hardware/software  
• Create and administer end-user training for applications and systems supported by the department  
• Perform other duties as required in support of any aspect of the school's operations

Qualifications:

• Bachelor's degree required, preferably in Information Technology related field
• Five years of experience in the field or in a related area
• Demonstrate ability to multi-task with a high degree of accuracy in a busy environment
• Strong organizational skills and excellent verbal and written communication skills
• Ability to collaborate within a diverse community and build strong working relationships