Candidates will ideally have a bachelor’s degree in a computer science or engineering related field and experience in a role maintaining corporate or school networking infrastructure and end-user support.
Key Skills and Qualities:
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3+ Years successful network troubleshooting experience
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Cisco CCNA, CCNP or related certification(s)
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Must be able to complete complex projects while maintaining day to day operations
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Proven experience managing large and complex networks
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Highly adept in firewall and network system configuration
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Effective problem-solving and troubleshooting skills
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Strong safety record and a history of establishing safe work practices
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Must have a ‘front-end’ personality with strong interpersonal communication skills should be service-oriented
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Adept at building relationships with colleagues and should have a collaborative spirit
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Ability to support software and hardware needs of both students and faculty/staff
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Ability to support the back-end needs of the technology department (installing, maintaining and supporting school hardware; supporting a wide array of student and faculty technology needs)
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Candidates will ideally have significant experience supporting G-Suite environments,
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Blackbaud systems (On-Suite, FE, RE) and Microsoft networks (or similar).
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The ability to learn new technological systems quickly and then support the needs of a wide array of users is critical.
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Highly skilled in Microsoft Windows Server environments (2008, 2012, 2016, +) with technical knowledge handling Domain Controllers, DHCP, Active Directory, Group Policy, File Server and other Windows Server features
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Programming background is a plus.
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Linux experience is a plus.
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Computer Science teaching experience could offer a unique opportunity.
Primary Job Responsibilities:
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Support the ongoing work and advancement of the technology department
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Determine organization networking/system needs and ability to install and configure all network systems and security.
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Maintain networking systems and ensure all systems are operating correctly and maintain security profiles.
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Work closely with departmental managers and employees to determine future network needs and plan for network changes.
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Develop methods and tools to be used to test and implement new LAN/WAN equipment.
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Maintain and monitor server infrastructure using advanced RMM software
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End-user hardware and software support
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Train users on the proper use of hardware and software
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Create projects that are designed to add functionality required by the school
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Address network failure issues
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Engage in regular network troubleshooting activities to resolve network issues.
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Ability to climb ladders to inspect ceiling and wall cabling and replace/run new wiring through ceilings and conduit, when necessary.
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Program switch ports and maintain network infrastructure backups
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Maintain school data backup systems and perform data backups and disaster recovery operations for both on-site & off-site data.
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Should be capable of being present to support the school network in emergency scenarios, if they occur, after-hours.
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Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
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Maintain and diagnose issues with a wide variety of hardware and software problems, and replace defective components when necessary.
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Perform routine network startup and shutdown procedures, and maintain control records.
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Monitor network performance and recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
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Maintain an inventory of parts for emergency repairs
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Coordinate with vendors to facilitate purchasing
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Assist with writing Acceptable Use Policies and Service Level Agreements
To Apply:
Please submit an application dossier compiled into one, single PDF file and emailed to Director of Technology, Dan Moller (dmoller@ranneyschool.org). The dossier must include a cover letter, a CV/resume, and a list of three to five professional references. References will not be contacted without first notifying candidates. The subject line of the email should read “Ranney School Network & System Admin Application.”
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