Network & Information Systems Specialist

The Network and Information Systems Specialist assumes the primary responsibility of the efficient performance of the Brearley School's network and server infrastructure. Working in a highly supportive and collaborative environment, the Network and Information Systems Specialist works closely with the Director of Technology and other Technology Department members to ensure that all students, faculty and staff consistently receive the technical resources needed to support the academic and intellectual rigor of its programs.

Duties and Responsibilities

Your Daily Responsibilities

• Detect, diagnose and resolve antivirus, malware and other computer security issues.
• Monitor networks, firewalls and security event logs.
• Monitor server and desktop backup services.
• Resolve network, wireless and server connectivity issues for students, faculty, and staff.
• Perform file restores for faculty and staff where necessary.
• Provide occasional event and assembly support with special network requirements. (e.g. graduation, sporting events​)
• Resolve network issues related to classroom audiovisual requirements (e.g. streaming media, screen sharing, videoconferencing)

Your Monthly Responsibilities

• Actively maintain and monitor the campus physical networking infrastructure (switches, ports, patch panels, and wall jacks).
• Actively maintain and monitor the campus wireless network for performance issues.
• Actively maintain and monitor the campus local area and wide area networks for bottlenecks and potential issues.
• Manage relationships with vendors and managed service providers.
• Work with managed service providers to patch virtual servers and physical appliances during predetermined downtime windows.
• Create, populate, update and maintain an infrastructure operations dashboard for analyzing trends and identifying potential issues and problems.

Your Yearly Responsibilities

• Consult and recommend campus infrastructure and hardware upgrades with respect to capacity planning and budgeting.
• Create, update and maintain Active Directory and email accounts for faculty, staff and students.
• Update and maintain campus documentation, network maps, and operating procedures.
• Train and inform other department members on issues related to infrastructure.

Your Summertime Responsibilities

• Manage projects related to the testing, upgrading and optimization of core infrastructure components. Potential projects include, but is not limited to: upgrading physical wiring and networking, routers and switches, wireless network optimization, local and wide area network optimization, and phone system upgrade and optimization.

Your Mission-Focused Responsibilities

• Participate in and contribute to activities that pertain to school community and mission (​e.g. student assemblies, faculty/staff meetings, equity leadership groups)
• Serve on and contribute to special school committees and subcommittees (​e.g. administrative technology and crisis committees).
• Contribute “tips and tricks” articles to department professional development newsletter.

Required Knowledge

You are expected to have experience supporting, or the ability to rapidly learn:

• MacOS, iOS and Chrome devices.
• Active Directory services, and physical and virtual Windows servers in the enterprise.
• The G Suite and Office365 administrator consoles.
• Physical networking and wiring, VLANs, network switches, and firewalls.
• Wireless controllers and networks.
• Mobile device management, enterprise antivirus and cloud security platforms.
• Desktop and server backup services.
• SIP/VOIP phone systems.

Ideal Qualities

You are ideally:

• Adaptable and responsive to the ebb and flow of a typical school day.
• Equally comfortable working with kids of all ages or computers of all ages.
• Passionate about mission-focused academic institutions and deep learning experiences.
• An excellent writer and communicator, especially when pertaining to technical issues and non-technical people.
• A highly analytical, precise, detail-oriented worker.
• Innovative with respect to solving problems and finding solutions.
• An effective multi-tasker and project manager.
• Self-motivated with respect to learning new tools, techniques and concepts.
• Organized and able to set and re-set priorities.
• Ready to say “I don’t know, but I’ll find out!” and demonstrate follow-through on those words.
• Appreciative of every school employee’s role as an educator.
• Willing to stop to tie a shoe, provide gentle guidance for lunchroom behavior, or help an Upper School student with an independent project.

The Brearley School is an equal employment opportunity employer committed to hiring exceptional, dedicated professionals of diverse backgrounds. We consider qualified individuals for employment with the School regardless of race, color, religion, national origin, sex, age, disability or any other state or federal protected classification.