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Network Systems Manager

New Hampton School, NH
Job Level
Mid-level position
Post Date
05/15/2016
Job Category
Administrator / Manager (of network or database)
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Network / Systems
Link to Job Posting
The Network Systems Manager (NSM) is primarily responsible for efficient functioning of all servers, network devices and client network connections, and to that end is on call 24x7 for network-related emergencies only. New Hampton School utilizes primarily Apple client hardware, so familiarity with this technology is vital. This is a full-time, year round position with benefits.
Reporting: The NSM reports to the Director of Technology (DOT).
 
General Responsibilities: The following is a summary of the responsibilities of the NSM:
Network and Systems Management:
  • Coordinate all functions of network equipment and servers with respect to software updates, firmware updates, hardware replacements, system downtime, software configuration changes, Active Directory, IP address spaces, firewall policies, Access Control Lists, and more.
  • Determine need for new server equipment and select specifications.
  • Work with DOT to design infrastructure cable plant.
  • Deploy network and server equipment.
  • Design and implement Business Continuity/Disaster Recovery plan in collaboration with the DOT.
  • Support the successful implementation of the NHS 1:1 iPad Program.
Policies and Procedures:
  • Make recommendations to the DOT to aid in the creation of policies and procedures to ensure integrity of data and storage and to simplify and provide reliable access to network resources.
Data and User Management:
  • Aid in management of specific campus databases (Blackbaud, Naviance, ODIN, FileMaker, others) by working with representatives from internal departments to meet their needs.
  • Manage user accounts and data in all systems to which users need access.
  • Design, implement and maintain site backup strategies.
Vendor and Product selection:
  • Make recommendations to the DOT for the most viable choices to meet software, hardware and process needs; specifically, servers and network equipment.
Internet:
  • Assess and manage bandwidth consumption (implemented in Palo Alto firewall) as specified by DOT and administrative policy.
  • Assist Office of School Life with Acceptable Use Policy implementation.
  • Coordinate with DOT and Dean of Students to locate and resolve issues w/AUP violations.
End-user Support:
  • Assist Technology Support Specialist (TSS) in the capacity of Level 2 technician and as overflow assistance for walk-in support requests.
  • Answer Level 2 network-related questions for faculty and students.
Documentation:
  • Heavily document network, server and other infrastructure configurations, and procedures for which the NSM is responsible, on the tech department Sharepoint site.
Budgeting:
  • Assist the DOT and TSS with management of documentation for short and long term budgetary needs for network, storage and other infrastructure systems hardware.
Committee Membership:
  • Serve on the Technology Steering Committee and other NHS community committees and task forces as assigned by the DOT or Head of School.
Familiarity with Campus Systems:
  • NHS uses HP switches and virtual server hosts running VMWare, Aruba Wireless network hardware with ClearPass and Airwave, Windows Server 2012 R2, Microsoft Office 365, Apple OS X Server and Profile Manager, Nimble storage, Avaya IP Office, and more.
 
Requirements - The NSM should have the following skills and competencies:
  • Bachelor’s Degree preferred
  • Experience in primarily Apple environments is strongly preferred
  • Excellent written and oral communication skills are required; writing sample required
  • Flexible work hours
  • Ability to collaborate closely as part of a four-person team including the DOT, TSS, and Technology Integration Specialist (who supports and assists students and teaching faculty)
  • Strong organizational ability and time management skills
  • High level of enthusiasm for working with adolescents
  • Willingness to work in a fast-paced environment
  • Ability to meet deadlines
  • Self-motivation and independence
  • Successfully complete a criminal background check and motor vehicle background check
To apply, qualified applicants are encouraged to send resume and cover letter to:
 
Director of Human Resources
New Hampton School
70 Main Street
New Hampton, NH 03256
 
or send materials via email to: calexander@newhampton.org