Payroll Technology Support Analyst

The Division of Administration and Finance is ultimately responsible for all financial and administrative activities of East Carolina University and its affiliated Foundations. The Division consists of Financial Services, Campus Operations, Enterprise Risk Management, Information Technology and Computing Services, Human Resources, Business Services and various support activities related to the ECU affiliated Foundations. The Division is led by the Vice Chancellor of Administration & Finance. The Vice Chancellor is responsible for oversight of the policies, personnel, budgets and administrative activities of all operations at East Carolina University and its affiliated Foundations. The Division is responsible for more than $800 million of activities within the University and its affiliated Foundations. Within the Division, Financial Services is responsible for all budget and financial activities of East Carolina University and its affiliated Foundations. The mission of Financial Services is: To provide for the financial needs of the University and its Foundations in a customer-oriented, friendly environment while assuring the proper stewardship of all fiscal resources.
In addition, the Payroll Office is responsible for ensuring that the University is in full compliance with the IRS and INSrules and regulations governing all payments to non-resident aliens. A high level of knowledge and accuracy is demanded in the processing of payrolls to satisfy customer demands and to maintain compliance with the extensive and complex regulations and policies of the Federal and State government and University. The office successfully pays all employees through the use of two highly automated and complex systems Banner HR and Banner Finance as well as integrated time and attendance systems including Kronos Time and Attendance. The Payroll Office personnel work very closely with the Human Resource office personnel, the vice Chancellors of Academic Affairs and Health Affairs EHRA personnel; personnel in Grants and Contracts and personnel within the Budget Office to ensure employee assignments have been entered correctly into the Human Resource System. Excellent customer service is also demanded working directly with University employees.

This position is assigned to the East Carolina University Payroll Office. This position will provide technical support for Banner, Kronos, Windstar, Web Time, and Mass Time Entry. Banner is the University’s ERP system. Kronos, Web Time, and Mass Entry are the University’s time keeping systems. The person in the position will perform audits and analytics related to Kronos; including performing historical edits at both the employee level and central level, and assist in identifying and resolving system processing errors under the supervision and authorization of the Payroll Director. This person will also assist in the implementation and testing of Kronos. This position will supervise 2 University Program Specialist positions.

Associate’s degree in Computer Information Technology, Computer Technology Integration, Networking Technology, or related area and one year of experience in the information technology field related to the position’s role; or Bachelor’s degree from an appropriately accredited institution and one year experience in the information technology field related to the position’s role; or Bachelor’s degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience. Journey level requires an additional one year of experience.

None

4 year BS or BA degree, or equivalent, and three years of related experience; or equivalent combination of training and experience.

Three years of customer support, payroll or systems support experience.

Knowledge of visual studio, ERP testing and Microsoft Office Products.

None

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance from 8:00-5:00 EST.