Program Manager, IT Management

The University of Wisconsin Extended Campus is currently seeking a Program Manager for the Master’s degrees in Information Technology Management program in our UW collaborative degree model. Through our collaborative model, the University of Wisconsin Extended Campus administers a number of interdisciplinary programs that combine curriculum, faculty, and academic support services at multiple campuses. Each collaborative program has a Program Manager who is the primary contact with the partner campuses. Each program is also supported through marketing, instructional design, media, and student services. 

The Program Manager will work in concert with campus academic leads, faculty and other campus support staff at collaborating UW institutions to provide administrative oversight and direction to assigned fully online programs and to other subject-related offerings. The Program Manager serves as a liaison to these campuses to establish systems, policies, procedures, and business practices that support collaboration and their effective operation.  The Program Manager will also collaborate with internal team members in the development of marketing, recruitment, student services, and online courses that deliver curriculum and services consistent with the collaboration/authorization agreement, service objectives, partner needs, and operational goals of these programs.

The program manager will oversee fully online collaborative offering(s) to include the following:

• Master of Science in Information Technology Management – The online M.S. in Information Technology Management program represents a fully online fixed curriculum consisting of 37 credits – 12 three-credit courses and a one-credit capstone preparation course. UW-La Crosse, UW-Oshkosh, UW-Parkside, UW-Stevens Point, UW-Stout and UW-Superior will offer the program jointly. The program represents a multidisciplinary curriculum that balances real-world applications and practices relevant to the current field and draws primarily from business, information systems, information technology, cybersecurity, data science, communications and project management.

RESPONSIBILITIES:

• Supervises and monitors of all program functions, activities and outcomes to assigned subject area degree program(s). 

• Develops and implements annual program goals/business objectives and associated timelines

• Collaborates with administrative personnel at the campuses to develop and maintain systems that align Extended Campus program efforts with campus processes for admissions, transfers, degree and credit review, registration, and course scheduling. 

• Reports routinely on program performance metrics in areas including, but not limited to, marketing, registration, recruitment (enrollment numbers), curriculum, instruction, academic supports, student services, student success, registration statistics, and budget snapshots. 

• Develops, implements and monitors program growth strategies and effectiveness of marketing and recruitment strategies

• Identifies opportunities for program and service improvement and leads development of new subject area programs from concept through implementation and integration into the program array. 

• Builds strong, collaborative, interpersonal relationships and provide regular communication with program stakeholders to include CEOEL staff, designated partners and students. 

• Monitors program budgets and ensure that expense limits are not exceeded and revenue targets are met.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in related field

• Subject matter expertise in the program content area

• 3-5 years’ experience in project or program management 

• Ability to travel up to 20%, mainly in Wisconsin

PREFERRED QUALIFICATIONS

• Master’s degree in a related field

• Program management experience in higher education or other educational services setting

• Outstanding interpersonal skills and commitment to clarity, simplicity, and transparency

• Excellent and flexible communication skills matching message to audience needs

• Demonstrated skills and experience providing excellent service to others

• Excellent time management and project management skills; can effectively direct and integrate all aspects of a project or program, ensuring that work progresses toward achieving goals and objectives on time and on budget.

• Able to use knowledge and understanding of climate to make decisions and take actions that satisfy diverse interests and contribute effectively to program and division goals.

• Fundamental understanding of higher education

HOW TO APPLY

A complete application will include the following:

1. A letter of interest addressing applicant qualifications and experience as they relate to the responsibilities of the position.

2. A professional resume.

3. References include names, email, addresses, and telephone numbers of three professional references including at least one current or past supervisor.

If you are a current UW Employee, visit your UW Self Service account, under Recruiting select Careers and enter 15084 into the main search field. 

Please direct requests for information to: 

Erika Bengtson, Human Resources Business Partner

Erika.Bengtson@uwex.edu  

TO ENSURE CONSIDERATION

For assured consideration, complete applications must be submitted by January 14, 2019.

POSITION DESCRIPTION CLARIFICATION

This position description represents a general outline of job duties, expectations, responsibilities and qualifications.  It is not intended to be comprehensive in nature.  In addition, this position is likely to evolve over time and therefore the position description may not fully reflect the precise nature of the position at a future point in time. 

SPECIAL NOTES

The successful candidate will be required to provide documentation of credentials. Prior to appointment to this position, a criminal records review will be conducted. UW Extended Campus complies with the Wisconsin Fair Employment Act with regard to nondiscrimination on the basis of arrest and/or conviction record.

This document can be made available in alternative formats by calling the person listed above. 

An offer of employment is contingent upon establishment of identity and verification of employment eligibility as required by the Immigration Reform and Control Act of 1986.

The University of Wisconsin Extended Campus is an Equal Opportunity/Affirmative Action employer and actively seeks and encourages applications from women, minorities and persons with disabilities. It is our policy to provide reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment.