School Technology Assistant

This position provides support for Technology Help Desk activities including phone-level and on-site Help Desk support for Water of Life Christian School staff and students on campus. Responsibilities will include, but not be limited to:

• Provide on-site staff/student support/training, as needed

• Troubleshoot computer hardware and software issues

• Support WOLCS staff in resolving application-related issues

• Perform the installation of software and hardware, as needed

• Assist the Technology Coordinator in the execution of his/her duties

Part time, 10 hours per week.

Qualifications

• A Comp TIA A+ certificate desired

• Experience using and supporting common microcomputer hardware, peripherals and a variety of software applications and operating systems for both PC and Mac (MS Office, Internet Explorer, MS Exchange/Outlook, other access products, etc.)

• Fundamental knowledge of data retrieval

• Ability to install and train staff on software products; diagnose and resolve obscure user problems; work effectively for long periods of time with minimal supervision; provide strong customer service

• Excellent interpersonal and communication skills; organizational and multi-tasking skills; analytical and problem-solving skills; attention to detail with an eye towards accuracy

• Satisfactory "Live scan" fingerprint and child abuse index clearance by the DOJ

• Physical Requirements

  • Regularly required to move above, reach, climb or balance, stoop, kneel, crouch or crawl

  • Regularly carrying/lifting, pushing/pulling items weighing up to 60 pounds

• Friendly, flexible, able to multitask, enjoys working with all people

• Aspire to be a Christian role model in accordance with 1 Timothy, chapter 3

• Maintain a consistent relationship with God, demonstrate a strong and growing walk with Christ, and live a Biblical lifestyle that honors Christ

• Be personally committed to the ideals, values and mission of WOL

• Participate in a WOL small group and be a regular tither to WOL

• Ability to appropriately handle confidential information; refraining from gossip

• Ability to resolve issues according to Matthew 18:15

• Be/become a Member at WOL and regularly attend its weekend services